Data / Consumer complaints / Central Bancompany, Inc
Central Bancompany, Inc: 100 CFPB consumer complaints in the last 3 years
Central Bancompany, Inc drew 100 consumer complaints in the CFPB database in the three years to November 6, 2026, and 142 since 2022. The largest group, 47, was about checking or savings account, and the most common issue was “Managing an account” with 24. The company responded on time to 100.0% of the complaints, and 18.0% closed with monetary or other relief. The CFPB records the company as CENTRAL BANCOMPANY, INC.
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- 100Complaints, last 3 years
- 142Complaints, all years
- 100.0%Responded on time
- 18.0%Closed with relief
- 8Products
- Oct 14, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 34 |
| 2025 | 40 |
| 2024 | 23 |
| 2023 | 32 |
| 2022 | 13 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 47 | 47% |
| Vehicle loan or lease | 16 | 16% |
| Credit reporting or other personal consumer reports | 13 | 13% |
| Mortgage | 8 | 8% |
| Debt collection | 7 | 7% |
| Money transfer, virtual currency, or money service | 5 | 5% |
| Credit card | 3 | 3% |
| Prepaid card | 1 | 1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 24 | 24% |
| Incorrect information on your report | 9 | 9% |
| Opening an account | 9 | 9% |
| Problems at the end of the loan or lease | 9 | 9% |
| Problem caused by your funds being low | 8 | 8% |
| Trouble during payment process | 5 | 5% |
| Closing an account | 4 | 4% |
| Managing the loan or lease | 4 | 4% |
| Problem with a company's investigation into an existing problem | 4 | 4% |
| Improper use of your report | 3 | 3% |
| Took or threatened to take negative or legal action | 3 | 3% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 2% |
| Attempts to collect debt not owed | 2 | 2% |
| Fraud or scam | 2 | 2% |
| Money was not available when promised | 2 | 2% |
| Problem with a lender or other company charging your account | 2 | 2% |
| Repossession | 2 | 2% |
| Threatened to contact someone or share information improperly | 2 | 2% |
| Fees or interest | 1 | 1% |
| Getting a loan or lease | 1 | 1% |
| Problem with a purchase or transfer | 1 | 1% |
| Problem with customer service | 1 | 1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 82 | 82% |
| Closed with monetary relief | 16 | 16% |
| Closed with non-monetary relief | 2 | 2% |
States
| State | Complaints | Share |
|---|---|---|
| Missouri | 66 | 66% |
| Kansas | 8 | 8% |
| Massachusetts | 3 | 3% |
| Arkansas | 2 | 2% |
| Florida | 2 | 2% |
| Illinois | 2 | 2% |
| Louisiana | 2 | 2% |
| North Carolina | 2 | 2% |
| Oklahoma | 2 | 2% |
| Texas | 2 | 2% |
| California | 1 | 1% |
| Colorado | 1 | 1% |
| Maryland | 1 | 1% |
| Mississippi | 1 | 1% |
| New Jersey | 1 | 1% |
| New York | 1 | 1% |
| South Carolina | 1 | 1% |
| Tennessee | 1 | 1% |
| Wisconsin | 1 | 1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
| June 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| May 2, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with monetary relief | consumerfinance.gov |
| March 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 3, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| March 2, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| February 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 4, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with monetary relief | consumerfinance.gov |
| January 30, 2026 | Checking or savings account | Opening an account | Closed with monetary relief | consumerfinance.gov |
| January 21, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with monetary relief | consumerfinance.gov |
| January 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 29, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 29, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 17, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 3, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| November 16, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 14, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| November 6, 2025 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with monetary relief | consumerfinance.gov |
| October 28, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 25, 2025 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 16, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| October 9, 2025 | Prepaid card | Problem with a purchase or transfer | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with non-monetary relief | consumerfinance.gov |
| September 26, 2025 | Mortgage | Trouble during payment process | Closed with monetary relief | consumerfinance.gov |
| September 26, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Vehicle loan or lease complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Mortgage complaints
- Consumer complaints in Missouri
- Consumer complaints in Kansas
- Consumer complaints in Massachusetts
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.