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Data / Consumer complaints / CCF Intermediate Holdings LLC

CCF Intermediate Holdings LLC: 2,198 CFPB consumer complaints in the last 3 years

CCF Intermediate Holdings LLC drew 2,198 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,784 since 2022. The largest group, 1,173, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Charged fees or interest you didn't expect” with 302. The company responded on time to 99.9% of the complaints, and 2.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 2,198Complaints, last 3 years
  • 2,784Complaints, all years
  • 99.9%Responded on time
  • 2.0%Closed with relief
  • 10Products
  • Oct 25, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6601
2025875
2024665
2023424
2022219

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect30213.7%
Struggling to pay your loan21910%
Improper use of your report2099.5%
Took or threatened to take negative or legal action1717.8%
Attempts to collect debt not owed1697.7%
Problem with the payoff process at the end of the loan1416.4%
Vehicle was repossessed or sold the vehicle1356.1%
Incorrect information on your report1135.1%
Received a loan you didn't apply for693.1%
False statements or representation683.1%
Communication tactics542.5%
Loan payment wasn't credited to your account472.1%
Can't contact lender or servicer462.1%
Repossession411.9%
Written notification about debt401.8%
Money was taken from your bank account on the wrong day or for the wrong amount381.7%
Electronic communications361.6%
Problem with a company's investigation into an existing problem291.3%
Can't stop withdrawals from your bank account271.2%
Threatened to contact someone or share information improperly271.2%
Vehicle was damaged or destroyed the vehicle261.2%
Problem when making payments180.8%
Was approved for a loan, but didn't receive the money170.8%
Getting the loan120.5%
Managing the loan or lease120.5%

How the company responded

Company responseComplaintsShare
Closed with explanation2,15297.9%
Closed with non-monetary relief271.2%
Closed with monetary relief160.7%
In progress30.1%

States

StateComplaintsShare
Texas61928.2%
California2079.4%
Georgia1727.8%
Tennessee1436.5%
Alabama1125.1%
Arizona884%
Florida833.8%
South Carolina683.1%
Missouri632.9%
Mississippi602.7%
Nevada572.6%
Wisconsin492.2%
Ohio432%
Virginia391.8%
Louisiana381.7%
Kansas361.6%
Illinois261.2%
Utah261.2%
Delaware211%
Kentucky211%
North Carolina190.9%
Indiana180.8%
Michigan160.7%
Pennsylvania150.7%
Colorado140.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 25, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerIn progressconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 17, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanVehicle was damaged or destroyed the vehicleClosed with non-monetary reliefconsumerfinance.gov
October 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive moneyClosed with explanationconsumerfinance.gov
October 11, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
October 10, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 9, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 9, 2026Prepaid cardAdvertisingClosed with explanationconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 8, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 6, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with non-monetary reliefconsumerfinance.gov
October 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 6, 2026Vehicle loan or leaseRepossessionClosed with non-monetary reliefconsumerfinance.gov
October 6, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 5, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with monetary reliefconsumerfinance.gov
October 5, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
October 2, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 2, 2026Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 30, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.