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Data / Consumer complaints / Carter-Young, Inc.

Carter-Young, Inc.: 469 CFPB consumer complaints in the last 3 years

Carter-Young, Inc. drew 469 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,009 since 2013. The largest group, 368, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 177. The company responded on time to 99.1% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Georgia
  • 469Complaints, last 3 years
  • 1,009Complaints, all years
  • 99.1%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6163
2025187
2024111
202380
202277
202193
202077
201948
201856
201754
201638
20159
201414
20132

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection36878.5%
Credit reporting or other personal consumer reports9921.1%
Debt or credit management10.2%
Money transfer, virtual currency, or money service10.2%

Issues

IssueComplaintsShare
Attempts to collect debt not owed17737.7%
False statements or representation7014.9%
Written notification about debt6213.2%
Incorrect information on your report6113%
Took or threatened to take negative or legal action4710%
Improper use of your report214.5%
Problem with a company's investigation into an existing problem153.2%
Communication tactics102.1%
Problem with a company's investigation into an existing issue20.4%
Threatened to contact someone or share information improperly20.4%
Money was not available when promised10.2%
Unauthorized withdrawals or charges10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation469100%

States

StateComplaintsShare
Georgia14430.7%
South Carolina7315.6%
North Carolina408.5%
Texas408.5%
Florida245.1%
Alabama173.6%
California163.4%
Tennessee153.2%
Louisiana112.3%
Illinois91.9%
Pennsylvania91.9%
New York81.7%
Michigan71.5%
Virginia71.5%
Mississippi51.1%
Ohio51.1%
Arizona40.9%
Indiana40.9%
Maryland40.9%
Minnesota40.9%
Missouri40.9%
Arkansas30.6%
Kentucky30.6%
New Jersey30.6%
Colorado20.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 1, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 18, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 31, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 31, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 23, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
July 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 15, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 10, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.