Skip to the page
Get started free

Data / Consumer complaints / Capital Accounts, LLC / Debt collection

Capital Accounts, LLC: 80 CFPB complaints about debt collection, last 3 years

Capital Accounts, LLC drew 80 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 34.8% of its 230 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 8.8% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet debt collection in California
  • 80Complaints, last 3 years
  • 34.8%Share of the company's complaints
  • 8.8%Responded on time
  • 0.0%Closed with relief
  • Oct 4, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263341.2%
12 months to Nov 6, 20252430%
12 months to Nov 6, 20242328.8%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2936.2%
Took or threatened to take negative or legal action1620%
False statements or representation1417.5%
Written notification about debt1012.5%
Communication tactics67.5%
Threatened to contact someone or share information improperly33.8%
Electronic communications22.5%

How the company responded

Company responseComplaintsShare
Untimely response7391.2%
Closed with explanation78.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1417.5%
Texas1012.5%
Georgia67.5%
Florida56.2%
Maryland56.2%
Pennsylvania56.2%
Alabama45%
Louisiana45%
New York45%
Illinois33.8%
Ohio33.8%
Tennessee33.8%
Massachusetts22.5%
North Carolina22.5%
Washington22.5%
Arizona11.2%
District of Columbia11.2%
Idaho11.2%
Indiana11.2%
Michigan11.2%
Nevada11.2%
Virginia11.2%
Wisconsin11.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 4, 2026Debt collectionElectronic communicationsUntimely responseconsumerfinance.gov
September 16, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
August 26, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 20, 2026Debt collectionElectronic communicationsUntimely responseconsumerfinance.gov
August 6, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
July 28, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
July 22, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
July 16, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
July 8, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
July 3, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
June 22, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
June 21, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 19, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 30, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
May 15, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 12, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 8, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
April 21, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
April 18, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
April 9, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
April 9, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
March 10, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
March 6, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.