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Data / Consumer complaints / BSI Financial Holdings, Inc.

BSI Financial Holdings, Inc.: 548 CFPB consumer complaints in the last 3 years

BSI Financial Holdings, Inc. drew 548 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,591 since 2019. The largest group, 443, was about mortgage, and the most common issue was “Trouble during payment process” with 269. The company responded on time to 99.8% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in California
  • 548Complaints, last 3 years
  • 1,591Complaints, all years
  • 99.8%Responded on time
  • 0.0%Closed with relief
  • 6Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6158
2025188
2024173
2023260
2022352
2021269
2020188
20193

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage44380.8%
Credit reporting or other personal consumer reports7613.9%
Debt collection264.7%
Checking or savings account10.2%
Credit card10.2%
Debt or credit management10.2%

Issues

IssueComplaintsShare
Trouble during payment process26949.1%
Struggling to pay mortgage10419%
Incorrect information on your report7113%
Problem with a company's investigation into an existing problem244.4%
Closing on a mortgage234.2%
Improper use of your report173.1%
Applying for a mortgage or refinancing an existing mortgage122.2%
Attempts to collect debt not owed101.8%
Took or threatened to take negative or legal action71.3%
Written notification about debt61.1%
False statements or representation30.5%
10.2%
Charged upfront or unexpected fees10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation53798%
In progress112%

States

StateComplaintsShare
California6712.2%
Georgia549.9%
Texas468.4%
Illinois366.6%
Florida325.8%
Maryland234.2%
North Carolina224%
Arizona203.6%
Colorado162.9%
Indiana152.7%
New York152.7%
Pennsylvania152.7%
Ohio142.6%
South Carolina142.6%
Virginia142.6%
Michigan132.4%
New Jersey112%
Louisiana81.5%
Missouri81.5%
Washington81.5%
Connecticut71.3%
Utah71.3%
Wisconsin71.3%
Alabama61.1%
Hawaii61.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 17, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 14, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 10, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 8, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 6, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 1, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionTook or threatened to take negative or legal actionIn progressconsumerfinance.gov
September 29, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 25, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 16, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 11, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 9, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 1, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 31, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 29, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 25, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 21, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 17, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 12, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 8, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.