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Data / Consumer complaints / BMO Bank National Association / Mortgage

BMO Bank National Association: 183 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

BMO Bank National Association drew 183 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 4.6% of its 3,944 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 100.0% of them, and 21.9% closed with monetary or other relief.

The request: Watch BMO Bank National Association: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 183Complaints, last 3 years
  • 4.6%Share of the company's complaints
  • 100.0%Responded on time
  • 21.9%Closed with relief
  • Oct 23, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20266334.4%
12 months to Nov 6, 20254223%
12 months to Nov 6, 20247842.6%

Issues

IssueComplaintsShare
Trouble during payment process11462.3%
Struggling to pay mortgage2513.7%
Applying for a mortgage or refinancing an existing mortgage2212%
Closing on a mortgage189.8%
Incorrect information on your report31.6%
Improper use of your report10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation14177%
Closed with non-monetary relief2714.8%
Closed with monetary relief137.1%
In progress21.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California8244.8%
Illinois2513.7%
Wisconsin126.6%
Oregon84.4%
Arizona73.8%
Florida63.3%
Indiana63.3%
Colorado52.7%
New Mexico52.7%
Iowa42.2%
Washington31.6%
Idaho21.1%
Kansas21.1%
Michigan21.1%
Minnesota21.1%
Nebraska21.1%
Ohio21.1%
Oklahoma21.1%
Massachusetts10.5%
North Carolina10.5%
New Jersey10.5%
Nevada10.5%
Pennsylvania10.5%
Wyoming10.5%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
September 24, 2026MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
September 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 5, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with non-monetary reliefconsumerfinance.gov
September 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 25, 2026MortgageStruggling to pay mortgageClosed with non-monetary reliefconsumerfinance.gov
August 21, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 31, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 30, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.