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Data / Consumer complaints / Auto Now Financial Services, Inc., Phoenix, AZ Branch

Auto Now Financial Services, Inc., Phoenix, AZ Branch: 128 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Auto Now Financial Services, Inc., Phoenix, AZ Branch drew 128 consumer complaints in the CFPB database in the three years to November 6, 2026, and 182 since 2015. The largest group, 58, was about vehicle loan or lease, and the most common issue was “Repossession” with 30. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Auto Now Financial Services, Inc., Phoenix, AZ Branch: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 128Complaints, last 3 years
  • 182Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 657
202548
202422
202313
202212
20219
20207
20194
20183
20173
20162
20152

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Repossession3023.4%
Incorrect information on your report2116.4%
Took or threatened to take negative or legal action2116.4%
Managing the loan or lease1914.8%
Attempts to collect debt not owed118.6%
Problem with a company's investigation into an existing problem97%
Getting a loan or lease43.1%
Improper use of your report43.1%
Struggling to pay your loan32.3%
Written notification about debt32.3%
Communication tactics10.8%
Credit monitoring or identity theft protection services10.8%
False statements or representation10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation128100%

States

StateComplaintsShare
Arizona10582%
Texas75.5%
California43.1%
Georgia21.6%
Illinois21.6%
Florida10.8%
Kansas10.8%
Massachusetts10.8%
Missouri10.8%
North Carolina10.8%
North Dakota10.8%
New York10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 5, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 30, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 24, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 18, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 15, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 11, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 9, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 27, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
August 27, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 25, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
August 21, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 18, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 13, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 4, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
August 3, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
July 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 10, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 30, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 1, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
May 26, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 20, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 9, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 2, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
March 31, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 25, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
February 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 6, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.