Data / Consumer complaints / Auto Now Financial Services, Inc., Phoenix, AZ Branch
Auto Now Financial Services, Inc., Phoenix, AZ Branch: 128 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Auto Now Financial Services, Inc., Phoenix, AZ Branch drew 128 consumer complaints in the CFPB database in the three years to November 6, 2026, and 182 since 2015. The largest group, 58, was about vehicle loan or lease, and the most common issue was “Repossession” with 30. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Auto Now Financial Services, Inc., Phoenix, AZ Branch: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 128Complaints, last 3 years
- 182Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 3Products
- Oct 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 57 |
| 2025 | 48 |
| 2024 | 22 |
| 2023 | 13 |
| 2022 | 12 |
| 2021 | 9 |
| 2020 | 7 |
| 2019 | 4 |
| 2018 | 3 |
| 2017 | 3 |
| 2016 | 2 |
| 2015 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Vehicle loan or lease | 58 | 45.3% |
| Debt collection | 37 | 28.9% |
| Credit reporting or other personal consumer reports | 33 | 25.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Repossession | 30 | 23.4% |
| Incorrect information on your report | 21 | 16.4% |
| Took or threatened to take negative or legal action | 21 | 16.4% |
| Managing the loan or lease | 19 | 14.8% |
| Attempts to collect debt not owed | 11 | 8.6% |
| Problem with a company's investigation into an existing problem | 9 | 7% |
| Getting a loan or lease | 4 | 3.1% |
| Improper use of your report | 4 | 3.1% |
| Struggling to pay your loan | 3 | 2.3% |
| Written notification about debt | 3 | 2.3% |
| Communication tactics | 1 | 0.8% |
| Credit monitoring or identity theft protection services | 1 | 0.8% |
| False statements or representation | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 128 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Arizona | 105 | 82% |
| Texas | 7 | 5.5% |
| California | 4 | 3.1% |
| Georgia | 2 | 1.6% |
| Illinois | 2 | 1.6% |
| Florida | 1 | 0.8% |
| Kansas | 1 | 0.8% |
| Massachusetts | 1 | 0.8% |
| Missouri | 1 | 0.8% |
| North Carolina | 1 | 0.8% |
| North Dakota | 1 | 0.8% |
| New York | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 5, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| May 26, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| May 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 2, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| February 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Vehicle loan or lease complaints
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Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.