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Data / Consumer complaints / American Financial Network Inc.

American Financial Network Inc.: 77 CFPB consumer complaints in the last 3 years

American Financial Network Inc. drew 77 consumer complaints in the CFPB database in the three years to November 6, 2026, and 259 since 2012. The largest group, 56, was about mortgage, and the most common issue was “Closing on a mortgage” with 21. The company responded on time to 97.4% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Florida
  • 77Complaints, last 3 years
  • 259Complaints, all years
  • 97.4%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 27, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 618
202539
202419
202330
202229
202123
202035
201914
201812
201714
201613
20157
20144
20131
20121

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage5672.7%
Credit reporting or other personal consumer reports1519.5%
Debt collection33.9%
Credit card22.6%
Money transfer, virtual currency, or money service11.3%

Issues

IssueComplaintsShare
Closing on a mortgage2127.3%
Applying for a mortgage or refinancing an existing mortgage1316.9%
Trouble during payment process1316.9%
Incorrect information on your report1215.6%
Struggling to pay mortgage79.1%
Improper use of your report33.9%
Communication tactics22.6%
Getting a credit card22.6%
Attempts to collect debt not owed11.3%
Other transaction problem11.3%
Problem with a company's investigation into an existing problem11.3%
Problem with fraud alerts or security freezes11.3%

How the company responded

Company responseComplaintsShare
Closed with explanation7698.7%
In progress11.3%

States

StateComplaintsShare
Florida1316.9%
Connecticut1114.3%
Delaware810.4%
Texas810.4%
New Jersey56.5%
New Mexico45.2%
Virginia45.2%
California33.9%
Indiana33.9%
Michigan33.9%
Georgia22.6%
Oregon22.6%
South Carolina22.6%
Washington22.6%
Alabama11.3%
Colorado11.3%
District of Columbia11.3%
Nevada11.3%
New York11.3%
Pennsylvania11.3%
Tennessee11.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 27, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
September 1, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 13, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 8, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 1, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 23, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 26, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 9, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 23, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 17, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 9, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 15, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 28, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 21, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 9, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 25, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 13, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 8, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 31, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 28, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 19, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 19, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 10, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 13, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 14, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 9, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 3, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 3, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 20, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 17, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 13, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 8, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 28, 2025Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
March 11, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.