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Data / Consumer complaints / Zions Bancorporation

Zions Bancorporation: 368 CFPB consumer complaints in the last 3 years

Zions Bancorporation drew 368 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,141 since 2011. The largest group, 214, was about checking or savings account, and the most common issue was “Managing an account” with 139. The company responded on time to 100.0% of the complaints, and 9.0% closed with monetary or other relief. The CFPB records the company as ZIONS BANCORPORATION.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 368Complaints, last 3 years
  • 1,141Complaints, all years
  • 100.0%Responded on time
  • 9.0%Closed with relief
  • 8Products
  • Oct 31, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6146
2025126
202481
202378
202267
202157
202059
201984
201884
201783
201684
201544
201466
201346
201235
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account13937.8%
Fraud or scam267.1%
Closing an account226%
Incorrect information on your report205.4%
Problem caused by your funds being low195.2%
Trouble during payment process195.2%
Opening an account184.9%
Problem with a lender or other company charging your account164.3%
Improper use of your report123.3%
Applying for a mortgage or refinancing an existing mortgage113%
Problem with a company's investigation into an existing problem61.6%
Struggling to pay mortgage61.6%
Other transaction problem51.4%
Closing on a mortgage41.1%
Problem when making payments41.1%
Getting a credit card30.8%
Getting a line of credit30.8%
Money was not available when promised30.8%
Problem with a purchase shown on your statement30.8%
Took or threatened to take negative or legal action30.8%
Attempts to collect debt not owed20.5%
Charged fees or interest you didn't expect20.5%
Credit monitoring or identity theft protection services20.5%
Getting a loan or lease20.5%
Getting the loan20.5%

How the company responded

Company responseComplaintsShare
Closed with explanation33591%
Closed with monetary relief318.4%
Closed with non-monetary relief20.5%

States

StateComplaintsShare
Texas8823.9%
California7219.6%
Nevada6116.6%
Utah4712.8%
Arizona4211.4%
Colorado174.6%
Idaho51.4%
Florida41.1%
Tennessee30.8%
Montana20.5%
New Mexico20.5%
New York20.5%
Pennsylvania20.5%
Alabama10.3%
Arkansas10.3%
Georgia10.3%
Louisiana10.3%
Michigan10.3%
Oregon10.3%
South Carolina10.3%
Washington10.3%
Wyoming10.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 31, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 20, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 11, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 6, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 4, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 26, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
September 24, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 22, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 18, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 15, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 10, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 4, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 31, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 30, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 23, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 21, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 21, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 12, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 6, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 31, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
July 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 15, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 9, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 24, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 23, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
June 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 18, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
June 15, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.