Data / Consumer complaints / Webcollex, LLC
Webcollex, LLC: 52 CFPB consumer complaints in the last 3 years
Webcollex, LLC drew 52 consumer complaints in the CFPB database in the three years to November 6, 2026, and 365 since 2013. The largest group, 27, was about debt collection, and the most common issue was “Incorrect information on your report” with 15. The company responded on time to 15.4% of the complaints, and 0.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 52Complaints, last 3 years
- 365Complaints, all years
- 15.4%Responded on time
- 0.0%Closed with relief
- 5Products
- Sep 26, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 14 |
| 2025 | 20 |
| 2024 | 15 |
| 2023 | 33 |
| 2022 | 52 |
| 2021 | 48 |
| 2020 | 66 |
| 2019 | 38 |
| 2018 | 14 |
| 2017 | 13 |
| 2016 | 7 |
| 2015 | 15 |
| 2014 | 23 |
| 2013 | 7 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 27 | 51.9% |
| Credit reporting or other personal consumer reports | 20 | 38.5% |
| Credit card | 2 | 3.8% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 3.8% |
| Debt or credit management | 1 | 1.9% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 15 | 28.8% |
| Attempts to collect debt not owed | 11 | 21.2% |
| False statements or representation | 7 | 13.5% |
| Written notification about debt | 6 | 11.5% |
| Improper use of your report | 4 | 7.7% |
| Problem with a company's investigation into an existing problem | 3 | 5.8% |
| Charged fees or interest you didn't expect | 1 | 1.9% |
| Communication tactics | 1 | 1.9% |
| Confusing or misleading advertising or marketing | 1 | 1.9% |
| Problem with fraud alerts or security freezes | 1 | 1.9% |
| Threatened to contact someone or share information improperly | 1 | 1.9% |
| Took or threatened to take negative or legal action | 1 | 1.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Untimely response | 44 | 84.6% |
| Closed with explanation | 8 | 15.4% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 11 | 21.2% |
| California | 7 | 13.5% |
| Texas | 6 | 11.5% |
| New York | 5 | 9.6% |
| Illinois | 3 | 5.8% |
| Maryland | 3 | 5.8% |
| New Jersey | 3 | 5.8% |
| Arizona | 2 | 3.8% |
| Nevada | 2 | 3.8% |
| Virginia | 2 | 3.8% |
| Alabama | 1 | 1.9% |
| Connecticut | 1 | 1.9% |
| Georgia | 1 | 1.9% |
| Minnesota | 1 | 1.9% |
| Missouri | 1 | 1.9% |
| Ohio | 1 | 1.9% |
| Pennsylvania | 1 | 1.9% |
| South Carolina | 1 | 1.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 26, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| August 4, 2026 | Debt collection | Communication tactics | Untimely response | consumerfinance.gov |
| July 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 14, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| July 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| May 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 19, 2026 | Debt collection | Threatened to contact someone or share information improperly | Untimely response | consumerfinance.gov |
| April 10, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| April 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| March 16, 2026 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| February 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| February 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| January 15, 2026 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| December 19, 2025 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| December 17, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| December 10, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| October 6, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| October 1, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| August 10, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| July 29, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| June 26, 2025 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| June 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 5, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 5, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 3, 2025 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 1, 2025 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| May 28, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| April 16, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| March 29, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| March 11, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| February 24, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| February 24, 2025 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| January 8, 2025 | Debt collection | Written notification about debt | Untimely response | consumerfinance.gov |
| October 27, 2024 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| September 14, 2024 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Untimely response | consumerfinance.gov |
| August 17, 2024 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| June 12, 2024 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| June 10, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| June 4, 2024 | Debt collection | Written notification about debt | Untimely response | consumerfinance.gov |
| May 25, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| May 17, 2024 | Debt collection | Written notification about debt | Untimely response | consumerfinance.gov |
| May 11, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| April 29, 2024 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| April 8, 2024 | Credit card | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 4, 2024 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 13, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 7, 2024 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| February 1, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 29, 2023 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Florida
- Consumer complaints in California
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.