Data / Consumer complaints / Vertical Screen / Credit reporting or other personal consumer reports
Vertical Screen: 48 CFPB complaints about credit reporting or other personal consumer reports, last 3 years
Vertical Screen drew 48 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 100.0% of its 48 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 2.1% closed with monetary or other relief.
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- 48Complaints, last 3 years
- 100.0%Share of the company's complaints
- 100.0%Responded on time
- 2.1%Closed with relief
- Sep 27, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 17 | 35.4% |
| 12 months to Nov 6, 2025 | 16 | 33.3% |
| 12 months to Nov 6, 2024 | 15 | 31.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 27 | 56.2% |
| Problem with a company's investigation into an existing issue | 10 | 20.8% |
| Improper use of your report | 7 | 14.6% |
| Problem with fraud alerts or security freezes | 2 | 4.2% |
| Identity theft protection or other monitoring services | 1 | 2.1% |
| Unable to get your credit report or credit score | 1 | 2.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 47 | 97.9% |
| Closed with non-monetary relief | 1 | 2.1% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Ohio | 5 | 10.4% |
| Texas | 5 | 10.4% |
| Illinois | 4 | 8.3% |
| Tennessee | 4 | 8.3% |
| Florida | 3 | 6.2% |
| Missouri | 3 | 6.2% |
| Arkansas | 2 | 4.2% |
| Georgia | 2 | 4.2% |
| Michigan | 2 | 4.2% |
| North Carolina | 2 | 4.2% |
| New York | 2 | 4.2% |
| Alaska | 1 | 2.1% |
| California | 1 | 2.1% |
| District of Columbia | 1 | 2.1% |
| Indiana | 1 | 2.1% |
| Kansas | 1 | 2.1% |
| Maryland | 1 | 2.1% |
| Mississippi | 1 | 2.1% |
| New Mexico | 1 | 2.1% |
| Nevada | 1 | 2.1% |
| Oklahoma | 1 | 2.1% |
| Pennsylvania | 1 | 2.1% |
| Rhode Island | 1 | 2.1% |
| South Carolina | 1 | 2.1% |
| Utah | 1 | 2.1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| May 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| December 11, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| October 30, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 29, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 24, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 22, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 16, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Vertical Screen complaints
- Every company with Credit reporting or other personal consumer reports complaints
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.