Data / Consumer complaints / Vertical Screen
Vertical Screen: 48 CFPB consumer complaints in the last 3 years
Vertical Screen drew 48 consumer complaints in the CFPB database in the three years to November 6, 2026, and 60 since 2020. The largest group, 48, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 27. The company responded on time to 100.0% of the complaints, and 2.1% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Ohio
- 48Complaints, last 3 years
- 60Complaints, all years
- 100.0%Responded on time
- 2.1%Closed with relief
- 1Products
- Sep 27, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 16 |
| 2025 | 16 |
| 2024 | 15 |
| 2023 | 1 |
| 2022 | 9 |
| 2021 | 2 |
| 2020 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 48 | 100% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 27 | 56.2% |
| Problem with a company's investigation into an existing issue | 10 | 20.8% |
| Improper use of your report | 7 | 14.6% |
| Problem with fraud alerts or security freezes | 2 | 4.2% |
| Identity theft protection or other monitoring services | 1 | 2.1% |
| Unable to get your credit report or credit score | 1 | 2.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 47 | 97.9% |
| Closed with non-monetary relief | 1 | 2.1% |
States
| State | Complaints | Share |
|---|---|---|
| Ohio | 5 | 10.4% |
| Texas | 5 | 10.4% |
| Illinois | 4 | 8.3% |
| Tennessee | 4 | 8.3% |
| Florida | 3 | 6.2% |
| Missouri | 3 | 6.2% |
| Arkansas | 2 | 4.2% |
| Georgia | 2 | 4.2% |
| Michigan | 2 | 4.2% |
| North Carolina | 2 | 4.2% |
| New York | 2 | 4.2% |
| Alaska | 1 | 2.1% |
| California | 1 | 2.1% |
| District of Columbia | 1 | 2.1% |
| Indiana | 1 | 2.1% |
| Kansas | 1 | 2.1% |
| Maryland | 1 | 2.1% |
| Mississippi | 1 | 2.1% |
| New Mexico | 1 | 2.1% |
| Nevada | 1 | 2.1% |
| Oklahoma | 1 | 2.1% |
| Pennsylvania | 1 | 2.1% |
| Rhode Island | 1 | 2.1% |
| South Carolina | 1 | 2.1% |
| Utah | 1 | 2.1% |
Latest 48 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| May 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| December 11, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| October 30, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 29, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 24, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 22, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 16, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 1, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 28, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 26, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 20, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 7, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 26, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| February 25, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 28, 2024 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with explanation | consumerfinance.gov |
| October 22, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| September 10, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 26, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 23, 2024 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| August 23, 2024 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| August 2, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 21, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 20, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 3, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 24, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 30, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 7, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 21, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 20, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| December 21, 2023 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.