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Data / Consumer complaints / Turnbull Law Group / Debt or credit management

Turnbull Law Group: 33 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Turnbull Law Group drew 33 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 89.2% of its 37 complaints in that time. The most common issue was “Didn't provide services promised”. The company responded on time to 100.0% of them, and 24.2% closed with monetary or other relief.

The request: Watch Turnbull Law Group: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 33Complaints, last 3 years
  • 89.2%Share of the company's complaints
  • 100.0%Responded on time
  • 24.2%Closed with relief
  • Oct 15, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262266.7%
12 months to Nov 6, 20251030.3%
12 months to Nov 6, 202413%

Issues

IssueComplaintsShare
Didn't provide services promised1854.5%
Charged upfront or unexpected fees721.2%
Problem with customer service412.1%
Confusing or misleading advertising or marketing39.1%
Unauthorized withdrawals or charges13%

How the company responded

Company responseComplaintsShare
Closed with explanation1957.6%
Closed with monetary relief824.2%
In progress618.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
New Jersey1030.3%
Georgia721.2%
Connecticut412.1%
Virginia412.1%
Illinois26.1%
Ohio26.1%
South Carolina26.1%
Florida13%
Maryland13%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 15, 2026Debt or credit managementUnauthorized withdrawals or chargesIn progressconsumerfinance.gov
October 2, 2026Debt or credit managementProblem with customer serviceIn progressconsumerfinance.gov
September 15, 2026Debt or credit managementDidn't provide services promisedIn progressconsumerfinance.gov
September 7, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 4, 2026Debt or credit managementDidn't provide services promisedIn progressconsumerfinance.gov
August 28, 2026Debt or credit managementProblem with customer serviceIn progressconsumerfinance.gov
August 26, 2026Debt or credit managementDidn't provide services promisedIn progressconsumerfinance.gov
July 22, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 1, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 19, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with monetary reliefconsumerfinance.gov
June 15, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 20, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with monetary reliefconsumerfinance.gov
May 14, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
May 5, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with monetary reliefconsumerfinance.gov
May 2, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 22, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
April 6, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
March 24, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
March 13, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
February 4, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
December 11, 2025Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
November 20, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 28, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 27, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 21, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.