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Data / Consumer complaints / Turnbull Law Group

Turnbull Law Group: 37 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Turnbull Law Group drew 37 consumer complaints in the CFPB database in the three years to November 6, 2026, and 37 since 2024. The largest group, 33, was about debt or credit management, and the most common issue was “Didn't provide services promised” with 18. The company responded on time to 100.0% of the complaints, and 21.6% closed with monetary or other relief.

The request: Watch Turnbull Law Group: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every debt or credit management companyGet debt or credit management in New Jersey

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 37Complaints, last 3 years
  • 37Complaints, all years
  • 100.0%Responded on time
  • 21.6%Closed with relief
  • 3Products
  • Oct 15, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 624
202511
20242

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt or credit management3389.2%
Debt collection38.1%
Credit reporting or other personal consumer reports12.7%

Issues

IssueComplaintsShare
Didn't provide services promised1848.6%
Charged upfront or unexpected fees718.9%
Problem with customer service410.8%
Confusing or misleading advertising or marketing38.1%
Took or threatened to take negative or legal action25.4%
Attempts to collect debt not owed12.7%
Improper use of your report12.7%
Unauthorized withdrawals or charges12.7%

How the company responded

Company responseComplaintsShare
Closed with explanation2362.2%
Closed with monetary relief821.6%
In progress616.2%

States

StateComplaintsShare
New Jersey1335.1%
Georgia718.9%
Connecticut513.5%
Virginia410.8%
Illinois25.4%
Ohio25.4%
South Carolina25.4%
Florida12.7%
Maryland12.7%

Latest 37 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 15, 2026Debt or credit managementUnauthorized withdrawals or chargesIn progressconsumerfinance.gov
October 2, 2026Debt or credit managementProblem with customer serviceIn progressconsumerfinance.gov
September 15, 2026Debt or credit managementDidn't provide services promisedIn progressconsumerfinance.gov
September 7, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 4, 2026Debt or credit managementDidn't provide services promisedIn progressconsumerfinance.gov
August 28, 2026Debt or credit managementProblem with customer serviceIn progressconsumerfinance.gov
August 26, 2026Debt or credit managementDidn't provide services promisedIn progressconsumerfinance.gov
July 22, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 1, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 19, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with monetary reliefconsumerfinance.gov
June 15, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 20, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with monetary reliefconsumerfinance.gov
May 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 14, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
May 5, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with monetary reliefconsumerfinance.gov
May 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 2, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 22, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
April 6, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
March 24, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
March 13, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
February 4, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
January 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 11, 2025Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
November 20, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 28, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 27, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 21, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 2, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 5, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
April 17, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 9, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 12, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 21, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
December 28, 2024Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 27, 2024Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.