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Data / Consumer complaints / True Link Financial, Inc.

True Link Financial, Inc.: 15 CFPB complaints, last 3 years

The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. $10 of credit on sign-up, no card. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

True Link Financial, Inc. drew 15 consumer complaints in the CFPB database in the three years to November 9, 2026, and 18 since 2023. The largest group, 11, was about prepaid card, and the most common issue was “Problem with a purchase or transfer” with 4. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch True Link Financial, Inc.: each new CFPB complaint by product and issue, with the date and the company response.

Watch this company's complaintsGet every prepaid card companyGet prepaid card in Florida

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 15Complaints, last 3 years
  • 18Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Sep 9, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 910
20243
20235

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card1173.3%
Money transfer, virtual currency, or money service426.7%

Issues

IssueComplaintsShare
Problem with a purchase or transfer426.7%
Trouble using the card320%
Unexpected or other fees320%
Other transaction problem213.3%
Fraud or scam16.7%
Problem getting a card or closing an account16.7%
Problem with customer service16.7%

How the company responded

Company responseComplaintsShare
Closed with explanation15100%

States

StateComplaintsShare
Florida426.7%
Colorado213.3%
New York213.3%
Pennsylvania213.3%
Washington213.3%
Georgia16.7%
Minnesota16.7%
North Carolina16.7%

Latest 15 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 9, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 12, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
July 31, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 24, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
July 21, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
June 18, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
June 13, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
June 9, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 25, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
December 10, 2024Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
November 18, 2024Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
February 14, 2024Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
November 24, 2023Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
November 14, 2023Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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