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Data / Consumer complaints / TransUnion Intermediate Holdings, Inc. / Mortgage

TransUnion Intermediate Holdings, Inc.: 45 CFPB complaints about mortgage, last 3 years

TransUnion Intermediate Holdings, Inc. drew 45 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 0.1% of its 4,509,527 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 100.0% of them, and 46.7% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 45Complaints, last 3 years
  • 0.1%Share of the company's complaints
  • 100.0%Responded on time
  • 46.7%Closed with relief
  • Nov 5, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261226.7%
12 months to Nov 6, 20251431.1%
12 months to Nov 6, 20241942.2%

Issues

IssueComplaintsShare
Trouble during payment process1431.1%
Applying for a mortgage or refinancing an existing mortgage1124.4%
Incorrect information on your report715.6%
Struggling to pay mortgage511.1%
Closing on a mortgage48.9%
Improper use of your report24.4%
Credit monitoring or identity theft protection services12.2%
Problem with a company's investigation into an existing problem12.2%

How the company responded

Company responseComplaintsShare
Closed with explanation2146.7%
Closed with non-monetary relief2146.7%
In progress36.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California817.8%
Florida715.6%
Georgia48.9%
New York48.9%
Alabama24.4%
Illinois24.4%
Maryland24.4%
Mississippi24.4%
Tennessee24.4%
Texas24.4%
Virginia24.4%
Arizona12.2%
Colorado12.2%
Kentucky12.2%
Massachusetts12.2%
New Hampshire12.2%
New Jersey12.2%
South Carolina12.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
November 2, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 3, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
August 14, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
July 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 7, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 10, 2026MortgageClosing on a mortgageClosed with non-monetary reliefconsumerfinance.gov
February 16, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
January 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 2, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 13, 2025MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
October 24, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 11, 2025MortgageCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
July 29, 2025MortgageIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
May 10, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with non-monetary reliefconsumerfinance.gov
May 3, 2025MortgageIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
May 2, 2025MortgageIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
April 8, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
January 27, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 15, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 4, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with non-monetary reliefconsumerfinance.gov
November 25, 2024MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
November 25, 2024MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
November 19, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.