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Data / Consumer complaints / Total Mortgage Services LLC

Total Mortgage Services LLC: 18 CFPB complaints

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Total Mortgage Services LLC drew 18 consumer complaints in the CFPB database in the three years to November 9, 2026, and 50 since 2012. The largest group, 17, was about mortgage, and the most common issue was “Applying for a mortgage or refinancing an existing mortgage” with 9. The company responded on time to 100.0% of the complaints, and 5.6% closed with monetary or other relief. The CFPB records the company as TOTAL MORTGAGE SERVICES LLC.

The request: Watch Total Mortgage Services LLC: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 18Complaints, last 3 years
  • 50Complaints, all years
  • 100.0%Responded on time
  • 5.6%Closed with relief
  • 2Products
  • Jul 8, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 99
20255
20244
20237
20223
20212
20207
20191
20181
20172
20163
20152
20142
20131
20121

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage950%
Closing on a mortgage422.2%
Trouble during payment process211.1%
Improper use of your report15.6%
Problem with a company's investigation into an existing problem15.6%
Struggling to pay mortgage15.6%

How the company responded

Company responseComplaintsShare
Closed with explanation1794.4%
Closed with monetary relief15.6%

States

StateComplaintsShare
Connecticut1055.6%
Massachusetts211.1%
Maryland211.1%
Georgia15.6%
North Carolina15.6%
Rhode Island15.6%
Virginia15.6%

Latest 18 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 22, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 20, 2026MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
April 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 17, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 3, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 1, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 28, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 6, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 16, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 9, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 6, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 28, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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