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Data / Consumer complaints / TMX Finance LLC

TMX Finance LLC: 37 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

TMX Finance LLC drew 37 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,229 since 2013. The largest group, 32, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Charged fees or interest you didn't expect” with 11. The company responded on time to 97.3% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch TMX Finance LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 37Complaints, last 3 years
  • 1,229Complaints, all years
  • 97.3%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Jan 7, 2024Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
20242
2023387
202293
202175
2020100
201982
201873
201791
201695
2015124
201493
201314

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect1129.7%
Vehicle was repossessed or sold the vehicle718.9%
Struggling to pay your loan616.2%
Repossession38.1%
Loan payment wasn't credited to your account25.4%
Problem with the payoff process at the end of the loan25.4%
Can't contact lender or servicer12.7%
Incorrect information on your report12.7%
Managing the loan or lease12.7%
Took or threatened to take negative or legal action12.7%
Vehicle was damaged or destroyed the vehicle12.7%
Was approved for a loan, but didn't receive money12.7%

How the company responded

Company responseComplaintsShare
Closed with explanation37100%

States

StateComplaintsShare
Georgia1232.4%
Texas1027%
South Carolina410.8%
Alabama38.1%
Arizona25.4%
Tennessee25.4%
Florida12.7%
Illinois12.7%
Kansas12.7%
Nevada12.7%

Latest 37 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
January 7, 2024Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
January 4, 2024Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 29, 2023Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 29, 2023Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 28, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 26, 2023Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
December 21, 2023Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
December 20, 2023Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
December 19, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 19, 2023Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
December 19, 2023Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
December 18, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 16, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 14, 2023Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
December 14, 2023Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
December 13, 2023Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
December 8, 2023Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
December 8, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 6, 2023Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive moneyClosed with explanationconsumerfinance.gov
December 3, 2023Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
November 29, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 29, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 28, 2023Payday loan, title loan, personal loan, or advance loanVehicle was damaged or destroyed the vehicleClosed with explanationconsumerfinance.gov
November 27, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 24, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 20, 2023Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
November 19, 2023Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
November 17, 2023Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
November 17, 2023Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
November 14, 2023Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
November 14, 2023Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
November 13, 2023Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
November 13, 2023Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
November 13, 2023Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
November 10, 2023Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
November 9, 2023Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 8, 2023Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.