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Data / Consumer complaints / The Aligned Company DBA Extra

The Aligned Company DBA Extra: 139 CFPB consumer complaints in the last 3 years

The Aligned Company DBA Extra drew 139 consumer complaints in the CFPB database in the three years to November 6, 2026, and 175 since 2021. The largest group, 82, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 49. The company responded on time to 99.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
  • 139Complaints, last 3 years
  • 175Complaints, all years
  • 99.3%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Oct 12, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 641
202545
202440
202332
202214
20213

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports8259%
Debt collection2820.1%
Credit card2014.4%
Checking or savings account32.2%
Prepaid card32.2%
Payday loan, title loan, personal loan, or advance loan21.4%
Debt or credit management10.7%

Issues

IssueComplaintsShare
Incorrect information on your report4935.3%
Improper use of your report2417.3%
Attempts to collect debt not owed1611.5%
Problem with a company's investigation into an existing problem139.4%
Written notification about debt64.3%
Closing your account53.6%
Getting a credit card32.2%
Took or threatened to take negative or legal action32.2%
False statements or representation21.4%
Fees or interest21.4%
Problem when making payments21.4%
Problem with fraud alerts or security freezes21.4%
Advertising10.7%
Charged upfront or unexpected fees10.7%
Communication tactics10.7%
Credit monitoring or identity theft protection services10.7%
Getting a line of credit10.7%
Managing an account10.7%
Opening an account10.7%
Other features, terms, or problems10.7%
Problem getting a card or closing an account10.7%
Problem with a purchase shown on your statement10.7%
Trouble using the card10.7%
Trouble using your card10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation13395.7%
In progress64.3%

States

StateComplaintsShare
Texas2518%
Florida2417.3%
Georgia1510.8%
California1410.1%
New York1410.1%
North Carolina64.3%
Alabama53.6%
Illinois42.9%
New Jersey42.9%
Ohio42.9%
Virginia42.9%
Tennessee32.2%
Arizona21.4%
Michigan21.4%
Oregon21.4%
Pennsylvania21.4%
Washington21.4%
Indiana10.7%
Kansas10.7%
Louisiana10.7%
Maryland10.7%
New Mexico10.7%
Oklahoma10.7%
Wyoming10.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 12, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
September 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 17, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
September 6, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
September 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
August 11, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
August 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 6, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
July 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 31, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 28, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 24, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 25, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 15, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
January 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 17, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 11, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 8, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
December 4, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 20, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 11, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 5, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 29, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.