Data / Consumer complaints / Sun Loan Company Inc.
Sun Loan Company Inc.: 445 CFPB consumer complaints in the last 3 years
Sun Loan Company Inc. drew 445 consumer complaints in the CFPB database in the three years to November 6, 2026, and 756 since 2014. The largest group, 210, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 111. The company responded on time to 99.1% of the complaints, and 13.5% closed with monetary or other relief. The CFPB records the company as SUN LOAN COMPANY INC..
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
- 445Complaints, last 3 years
- 756Complaints, all years
- 99.1%Responded on time
- 13.5%Closed with relief
- 3Products
- Oct 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 204 |
| 2025 | 147 |
| 2024 | 82 |
| 2023 | 65 |
| 2022 | 38 |
| 2021 | 42 |
| 2020 | 36 |
| 2019 | 26 |
| 2018 | 38 |
| 2017 | 21 |
| 2016 | 14 |
| 2015 | 23 |
| 2014 | 20 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 210 | 47.2% |
| Debt collection | 164 | 36.9% |
| Payday loan, title loan, personal loan, or advance loan | 71 | 16% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 111 | 24.9% |
| Problem with a company's investigation into an existing problem | 71 | 16% |
| Took or threatened to take negative or legal action | 70 | 15.7% |
| Attempts to collect debt not owed | 49 | 11% |
| Improper use of your report | 39 | 8.8% |
| False statements or representation | 21 | 4.7% |
| Struggling to pay your loan | 17 | 3.8% |
| Problem when making payments | 16 | 3.6% |
| Written notification about debt | 14 | 3.1% |
| Charged fees or interest you didn't expect | 11 | 2.5% |
| Communication tactics | 7 | 1.6% |
| Getting the loan | 5 | 1.1% |
| Problem with the payoff process at the end of the loan | 4 | 0.9% |
| Can't contact lender or servicer | 3 | 0.7% |
| Credit monitoring or identity theft protection services | 2 | 0.4% |
| Threatened to contact someone or share information improperly | 2 | 0.4% |
| Electronic communications | 1 | 0.2% |
| Problem with fraud alerts or security freezes | 1 | 0.2% |
| Received a loan you didn't apply for | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 385 | 86.5% |
| Closed with non-monetary relief | 59 | 13.3% |
| Closed with monetary relief | 1 | 0.2% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 248 | 55.7% |
| Illinois | 51 | 11.5% |
| Missouri | 41 | 9.2% |
| Oklahoma | 31 | 7% |
| New Mexico | 16 | 3.6% |
| Nevada | 14 | 3.1% |
| Alabama | 12 | 2.7% |
| Louisiana | 4 | 0.9% |
| Arizona | 3 | 0.7% |
| California | 3 | 0.7% |
| Tennessee | 3 | 0.7% |
| Georgia | 2 | 0.4% |
| Indiana | 2 | 0.4% |
| Washington | 2 | 0.4% |
| Colorado | 1 | 0.2% |
| Connecticut | 1 | 0.2% |
| Florida | 1 | 0.2% |
| Iowa | 1 | 0.2% |
| Idaho | 1 | 0.2% |
| Kentucky | 1 | 0.2% |
| Maryland | 1 | 0.2% |
| New Jersey | 1 | 0.2% |
| New York | 1 | 0.2% |
| Ohio | 1 | 0.2% |
| Pennsylvania | 1 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 6, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| October 6, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 28, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with non-monetary relief | consumerfinance.gov |
| September 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| September 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| August 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| August 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 24, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| August 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| August 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| August 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| July 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| July 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| July 19, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 11, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.