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Data / Consumer complaints / State Collection Service, Inc.

State Collection Service, Inc.: 155 CFPB consumer complaints in the last 3 years

State Collection Service, Inc. drew 155 consumer complaints in the CFPB database in the three years to November 6, 2026, and 781 since 2013. The largest group, 143, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 54. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 155Complaints, last 3 years
  • 781Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Oct 6, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 641
202553
202454
202363
202266
202190
202044
201961
201873
201777
201663
201543
201443
201310

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection14392.3%
Credit reporting or other personal consumer reports127.7%

Issues

IssueComplaintsShare
Attempts to collect debt not owed5434.8%
Communication tactics2314.8%
Written notification about debt2314.8%
False statements or representation2113.5%
Electronic communications117.1%
Took or threatened to take negative or legal action117.1%
Improper use of your report42.6%
Incorrect information on your report42.6%
Problem with a company's investigation into an existing problem42.6%

How the company responded

Company responseComplaintsShare
Closed with explanation15499.4%
In progress10.6%

States

StateComplaintsShare
Wisconsin1610.3%
Maryland159.7%
South Carolina149%
Washington149%
New York127.7%
Florida106.5%
Texas95.8%
California74.5%
Illinois74.5%
Pennsylvania63.9%
Virginia63.9%
Ohio53.2%
Kansas42.6%
North Carolina42.6%
Iowa31.9%
Missouri31.9%
North Dakota31.9%
Georgia21.3%
Louisiana21.3%
Massachusetts21.3%
Minnesota21.3%
Alabama10.6%
Arkansas10.6%
Indiana10.6%
Kentucky10.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
August 18, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
August 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
May 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 5, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
April 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 17, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
April 7, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 12, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 11, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
February 28, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
February 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 10, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 28, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
January 23, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 6, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
December 15, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
December 4, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
November 22, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
November 19, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 14, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
November 6, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 14, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 9, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.