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Data / Consumer complaints / SinglePoint GI

SinglePoint GI: 424 CFPB consumer complaints in the last 3 years

SinglePoint GI drew 424 consumer complaints in the CFPB database in the three years to November 6, 2026, and 696 since 2019. The largest group, 329, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 140. The company responded on time to 99.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Florida
  • 424Complaints, last 3 years
  • 696Complaints, all years
  • 99.3%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6167
2025161
202488
202375
202250
202183
202060
201912

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection32977.6%
Credit reporting or other personal consumer reports7217%
Student loan194.5%
Credit card20.5%
Debt or credit management20.5%

Issues

IssueComplaintsShare
Attempts to collect debt not owed14033%
Written notification about debt5513%
Took or threatened to take negative or legal action5412.7%
False statements or representation429.9%
Incorrect information on your report429.9%
Communication tactics327.5%
Problem with a company's investigation into an existing problem225.2%
Improper use of your report122.8%
Dealing with your lender or servicer81.9%
Electronic communications30.7%
Issue where my lender is my school30.7%
Threatened to contact someone or share information improperly30.7%
Getting a loan20.5%
Other features, terms, or problems20.5%
Struggling to repay your loan20.5%
Confusing or missing disclosures10.2%
Problem with customer service10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation42099.1%
In progress40.9%

States

StateComplaintsShare
Florida429.9%
California389%
Georgia368.5%
Texas368.5%
South Carolina255.9%
Illinois215%
Virginia215%
Maryland194.5%
Pennsylvania174%
North Carolina163.8%
New York153.5%
Missouri143.3%
New Jersey133.1%
Ohio122.8%
Tennessee122.8%
Mississippi112.6%
Louisiana92.1%
Nevada92.1%
Alabama81.9%
Michigan81.9%
Arizona71.7%
Indiana51.2%
Colorado30.7%
Connecticut30.7%
Kentucky30.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Student loanDealing with your lender or servicerIn progressconsumerfinance.gov
October 16, 2026Debt collectionCommunication tacticsIn progressconsumerfinance.gov
October 16, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
September 22, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 9, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 28, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 28, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 24, 2026Student loanIssue where my lender is my schoolClosed with explanationconsumerfinance.gov
August 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 23, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 23, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 18, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 18, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 15, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.