Data / Consumer complaints / Simmons First National Corporation
Simmons First National Corporation: 170 CFPB consumer complaints in the last 3 years
Simmons First National Corporation drew 170 consumer complaints in the CFPB database in the three years to November 6, 2026, and 376 since 2018. The largest group, 76, was about checking or savings account, and the most common issue was “Managing an account” with 35. The company responded on time to 96.5% of the complaints, and 6.5% closed with monetary or other relief. The CFPB records the company as SIMMONS FIRST NATIONAL CORPORATION.
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- 170Complaints, last 3 years
- 376Complaints, all years
- 96.5%Responded on time
- 6.5%Closed with relief
- 8Products
- Oct 26, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 59 |
| 2025 | 63 |
| 2024 | 47 |
| 2023 | 40 |
| 2022 | 52 |
| 2021 | 39 |
| 2020 | 41 |
| 2019 | 26 |
| 2018 | 9 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 76 | 44.7% |
| Credit reporting or other personal consumer reports | 30 | 17.6% |
| Mortgage | 21 | 12.4% |
| Credit card | 13 | 7.6% |
| Money transfer, virtual currency, or money service | 10 | 5.9% |
| Payday loan, title loan, personal loan, or advance loan | 9 | 5.3% |
| Debt collection | 7 | 4.1% |
| Vehicle loan or lease | 4 | 2.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 35 | 20.6% |
| Incorrect information on your report | 21 | 12.4% |
| Closing an account | 14 | 8.2% |
| Improper use of your report | 12 | 7.1% |
| Problem with a lender or other company charging your account | 12 | 7.1% |
| Problem caused by your funds being low | 9 | 5.3% |
| Closing on a mortgage | 7 | 4.1% |
| Charged fees or interest you didn't expect | 5 | 2.9% |
| Applying for a mortgage or refinancing an existing mortgage | 4 | 2.4% |
| Fraud or scam | 4 | 2.4% |
| Other features, terms, or problems | 4 | 2.4% |
| Problem with a company's investigation into an existing problem | 4 | 2.4% |
| Struggling to pay mortgage | 4 | 2.4% |
| Trouble during payment process | 4 | 2.4% |
| Opening an account | 3 | 1.8% |
| Problem with a purchase shown on your statement | 3 | 1.8% |
| Problem with customer service | 3 | 1.8% |
| Attempts to collect debt not owed | 2 | 1.2% |
| False statements or representation | 2 | 1.2% |
| Getting a line of credit | 2 | 1.2% |
| Getting a loan or lease | 2 | 1.2% |
| Unable to get your credit report or credit score | 2 | 1.2% |
| Communication tactics | 1 | 0.6% |
| Confusing or missing disclosures | 1 | 0.6% |
| Fees or interest | 1 | 0.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 158 | 92.9% |
| Closed with non-monetary relief | 9 | 5.3% |
| Closed with monetary relief | 2 | 1.2% |
| In progress | 1 | 0.6% |
States
| State | Complaints | Share |
|---|---|---|
| Arkansas | 63 | 37.1% |
| Missouri | 30 | 17.6% |
| Texas | 26 | 15.3% |
| Tennessee | 20 | 11.8% |
| Oklahoma | 8 | 4.7% |
| Florida | 5 | 2.9% |
| North Carolina | 3 | 1.8% |
| California | 2 | 1.2% |
| Idaho | 2 | 1.2% |
| Illinois | 2 | 1.2% |
| Indiana | 1 | 0.6% |
| Kentucky | 1 | 0.6% |
| Maryland | 1 | 0.6% |
| Minnesota | 1 | 0.6% |
| New Mexico | 1 | 0.6% |
| New York | 1 | 0.6% |
| Oregon | 1 | 0.6% |
| South Carolina | 1 | 0.6% |
| Virginia | 1 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Mortgage | Closing on a mortgage | In progress | consumerfinance.gov |
| September 28, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| September 16, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with non-monetary relief | consumerfinance.gov |
| September 16, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Credit card | Other features, terms, or problems | Closed with non-monetary relief | consumerfinance.gov |
| August 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| July 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with non-monetary relief | consumerfinance.gov |
| June 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 15, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 23, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| May 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Mortgage | Struggling to pay mortgage | Closed with non-monetary relief | consumerfinance.gov |
| May 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| May 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| April 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Mortgage | Struggling to pay mortgage | Closed with non-monetary relief | consumerfinance.gov |
| March 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 20, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| March 17, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Checking or savings account | Opening an account | Closed with non-monetary relief | consumerfinance.gov |
| March 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 27, 2026 | Checking or savings account | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| February 20, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Mortgage complaints
- Every company with Credit card complaints
- Consumer complaints in Arkansas
- Consumer complaints in Missouri
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.