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Data / Consumer complaints / Simmons First National Corporation

Simmons First National Corporation: 170 CFPB consumer complaints in the last 3 years

Simmons First National Corporation drew 170 consumer complaints in the CFPB database in the three years to November 6, 2026, and 376 since 2018. The largest group, 76, was about checking or savings account, and the most common issue was “Managing an account” with 35. The company responded on time to 96.5% of the complaints, and 6.5% closed with monetary or other relief. The CFPB records the company as SIMMONS FIRST NATIONAL CORPORATION.

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  • 170Complaints, last 3 years
  • 376Complaints, all years
  • 96.5%Responded on time
  • 6.5%Closed with relief
  • 8Products
  • Oct 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 659
202563
202447
202340
202252
202139
202041
201926
20189

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account3520.6%
Incorrect information on your report2112.4%
Closing an account148.2%
Improper use of your report127.1%
Problem with a lender or other company charging your account127.1%
Problem caused by your funds being low95.3%
Closing on a mortgage74.1%
Charged fees or interest you didn't expect52.9%
Applying for a mortgage or refinancing an existing mortgage42.4%
Fraud or scam42.4%
Other features, terms, or problems42.4%
Problem with a company's investigation into an existing problem42.4%
Struggling to pay mortgage42.4%
Trouble during payment process42.4%
Opening an account31.8%
Problem with a purchase shown on your statement31.8%
Problem with customer service31.8%
Attempts to collect debt not owed21.2%
False statements or representation21.2%
Getting a line of credit21.2%
Getting a loan or lease21.2%
Unable to get your credit report or credit score21.2%
Communication tactics10.6%
Confusing or missing disclosures10.6%
Fees or interest10.6%

How the company responded

Company responseComplaintsShare
Closed with explanation15892.9%
Closed with non-monetary relief95.3%
Closed with monetary relief21.2%
In progress10.6%

States

StateComplaintsShare
Arkansas6337.1%
Missouri3017.6%
Texas2615.3%
Tennessee2011.8%
Oklahoma84.7%
Florida52.9%
North Carolina31.8%
California21.2%
Idaho21.2%
Illinois21.2%
Indiana10.6%
Kentucky10.6%
Maryland10.6%
Minnesota10.6%
New Mexico10.6%
New York10.6%
Oregon10.6%
South Carolina10.6%
Virginia10.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 29, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
September 28, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 22, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 21, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
September 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with non-monetary reliefconsumerfinance.gov
September 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 9, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 19, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 19, 2026Credit cardOther features, terms, or problemsClosed with non-monetary reliefconsumerfinance.gov
August 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 7, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
July 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 2, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with non-monetary reliefconsumerfinance.gov
June 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 15, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 23, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 20, 2026MortgageStruggling to pay mortgageClosed with non-monetary reliefconsumerfinance.gov
May 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 1, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 1, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 31, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
March 31, 2026MortgageStruggling to pay mortgageClosed with non-monetary reliefconsumerfinance.gov
March 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 20, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
March 17, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
March 13, 2026Checking or savings accountOpening an accountClosed with non-monetary reliefconsumerfinance.gov
March 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 27, 2026Checking or savings accountIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
February 20, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.