Data / Consumer complaints / Resurgent Capital Services L.P. / Payday loan, title loan, personal loan, or advance loan
Resurgent Capital Services L.P.: 56 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Resurgent Capital Services L.P. drew 56 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.1% of its 57,649 complaints in that time. The most common issue was “Struggling to pay your loan”. The company responded on time to 100.0% of them, and 23.2% closed with monetary or other relief.
The request: Watch Resurgent Capital Services L.P.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 56Complaints, last 3 years
- 0.1%Share of the company's complaints
- 100.0%Responded on time
- 23.2%Closed with relief
- Oct 17, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 25 | 44.6% |
| 12 months to Nov 6, 2025 | 20 | 35.7% |
| 12 months to Nov 6, 2024 | 11 | 19.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Struggling to pay your loan | 13 | 23.2% |
| Incorrect information on your report | 12 | 21.4% |
| Improper use of your report | 8 | 14.3% |
| Charged fees or interest you didn't expect | 5 | 8.9% |
| Problem when making payments | 5 | 8.9% |
| Problem with a company's investigation into an existing problem | 3 | 5.4% |
| Getting the loan | 2 | 3.6% |
| Problem with the payoff process at the end of the loan | 2 | 3.6% |
| Can't contact lender or servicer | 1 | 1.8% |
| Issues with repayment | 1 | 1.8% |
| Loan payment wasn't credited to your account | 1 | 1.8% |
| Received a loan you didn't apply for | 1 | 1.8% |
| Unexpected fees | 1 | 1.8% |
| Was approved for a loan, but didn't receive the money | 1 | 1.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 43 | 76.8% |
| Closed with non-monetary relief | 13 | 23.2% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Texas | 14 | 25% |
| California | 5 | 8.9% |
| Ohio | 5 | 8.9% |
| Georgia | 4 | 7.1% |
| New York | 4 | 7.1% |
| Louisiana | 3 | 5.4% |
| South Carolina | 3 | 5.4% |
| Florida | 2 | 3.6% |
| Indiana | 2 | 3.6% |
| New Jersey | 2 | 3.6% |
| Pennsylvania | 2 | 3.6% |
| Tennessee | 2 | 3.6% |
| Virginia | 2 | 3.6% |
| Arkansas | 1 | 1.8% |
| Arizona | 1 | 1.8% |
| Colorado | 1 | 1.8% |
| Maryland | 1 | 1.8% |
| Michigan | 1 | 1.8% |
| Mississippi | 1 | 1.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with non-monetary relief | consumerfinance.gov |
| August 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with non-monetary relief | consumerfinance.gov |
| July 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Loan payment wasn't credited to your account | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| May 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| March 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| February 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| February 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| February 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| January 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| December 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| December 10, 2025 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 2, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- All Resurgent Capital Services L.P. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.