Data / Consumer complaints / Reach Financial LLC
Reach Financial LLC: 64 CFPB consumer complaints in the last 3 years
Reach Financial LLC drew 64 consumer complaints in the CFPB database in the three years to November 6, 2026, and 79 since 2018. The largest group, 17, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 7. The company responded on time to 100.0% of the complaints, and 1.6% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 64Complaints, last 3 years
- 79Complaints, all years
- 100.0%Responded on time
- 1.6%Closed with relief
- 5Products
- Oct 31, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 39 |
| 2025 | 19 |
| 2024 | 5 |
| 2023 | 6 |
| 2022 | 2 |
| 2021 | 4 |
| 2020 | 1 |
| 2019 | 2 |
| 2018 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 17 | 26.6% |
| Debt or credit management | 16 | 25% |
| Debt collection | 15 | 23.4% |
| Credit reporting or other personal consumer reports | 14 | 21.9% |
| Credit card | 2 | 3.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 7 | 10.9% |
| Charged fees or interest you didn't expect | 6 | 9.4% |
| Confusing or missing disclosures | 5 | 7.8% |
| Getting the loan | 5 | 7.8% |
| Confusing or misleading advertising or marketing | 4 | 6.2% |
| False statements or representation | 4 | 6.2% |
| Took or threatened to take negative or legal action | 4 | 6.2% |
| Improper use of your report | 3 | 4.7% |
| Problem when making payments | 3 | 4.7% |
| Problem with a company's investigation into an existing problem | 3 | 4.7% |
| Unauthorized withdrawals or charges | 3 | 4.7% |
| Attempts to collect debt not owed | 2 | 3.1% |
| Charged upfront or unexpected fees | 2 | 3.1% |
| Communication tactics | 2 | 3.1% |
| Struggling to pay your loan | 2 | 3.1% |
| Written notification about debt | 2 | 3.1% |
| Advertising and marketing, including promotional offers | 1 | 1.6% |
| Credit monitoring or identity theft protection services | 1 | 1.6% |
| Didn't provide services promised | 1 | 1.6% |
| Other features, terms, or problems | 1 | 1.6% |
| Problem with customer service | 1 | 1.6% |
| Problem with the payoff process at the end of the loan | 1 | 1.6% |
| Threatened to contact someone or share information improperly | 1 | 1.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 63 | 98.4% |
| Closed with non-monetary relief | 1 | 1.6% |
States
| State | Complaints | Share |
|---|---|---|
| California | 10 | 15.6% |
| Florida | 6 | 9.4% |
| Georgia | 5 | 7.8% |
| North Carolina | 5 | 7.8% |
| Texas | 5 | 7.8% |
| Illinois | 4 | 6.2% |
| Pennsylvania | 4 | 6.2% |
| Arkansas | 3 | 4.7% |
| Arizona | 3 | 4.7% |
| New York | 3 | 4.7% |
| South Carolina | 3 | 4.7% |
| Alabama | 2 | 3.1% |
| Massachusetts | 2 | 3.1% |
| Minnesota | 2 | 3.1% |
| Kansas | 1 | 1.6% |
| Maryland | 1 | 1.6% |
| Missouri | 1 | 1.6% |
| New Jersey | 1 | 1.6% |
| Ohio | 1 | 1.6% |
| Oklahoma | 1 | 1.6% |
| Virginia | 1 | 1.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 31, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Debt or credit management | Unauthorized withdrawals or charges | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 14, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| May 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| April 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 2, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| March 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| March 21, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| March 3, 2026 | Debt or credit management | Unauthorized withdrawals or charges | Closed with explanation | consumerfinance.gov |
| March 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| February 20, 2026 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| February 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| January 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 26, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 23, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| December 22, 2025 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| November 24, 2025 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| November 14, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 11, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 10, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 11, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 20, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 24, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 25, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Debt or credit management complaints
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in California
- Consumer complaints in Florida
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.