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Data / Consumer complaints / Premier Account Management

Premier Account Management: 42 CFPB consumer complaints in the last 3 years

Premier Account Management drew 42 consumer complaints in the CFPB database in the three years to November 6, 2026, and 43 since 2023. The largest group, 36, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 35. The company responded on time to 4.8% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 42Complaints, last 3 years
  • 43Complaints, all years
  • 4.8%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Jul 17, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 636
20252
20243
20232

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Took or threatened to take negative or legal action3583.3%
Incorrect information on your report37.1%
Credit monitoring or identity theft protection services12.4%
Getting a credit card12.4%
Problem with a company's investigation into an existing problem12.4%
Threatened to contact someone or share information improperly12.4%

How the company responded

Company responseComplaintsShare
Untimely response4095.2%
Closed with explanation24.8%

States

StateComplaintsShare
Texas614.3%
Arizona511.9%
Florida49.5%
North Carolina49.5%
California37.1%
Illinois37.1%
Maryland24.8%
New York24.8%
Pennsylvania24.8%
Virginia24.8%
Colorado12.4%
Connecticut12.4%
Georgia12.4%
Hawaii12.4%
Louisiana12.4%
Minnesota12.4%
New Jersey12.4%
New Mexico12.4%
Washington12.4%

Latest 42 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
July 17, 2026Credit cardIncorrect information on your reportUntimely responseconsumerfinance.gov
June 18, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 17, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 16, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 16, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 15, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 15, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 13, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 12, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 11, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 11, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 10, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 10, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 10, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 9, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 7, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 6, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 5, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 5, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 3, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 3, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 2, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 2, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 1, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 26, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 26, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 21, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 21, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 20, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
October 22, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
August 14, 2025Credit cardGetting a credit cardUntimely responseconsumerfinance.gov
May 6, 2024Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesUntimely responseconsumerfinance.gov
March 7, 2024Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
February 1, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
November 14, 2023Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.