Data / Consumer complaints / Premier Account Management
Premier Account Management: 42 CFPB consumer complaints in the last 3 years
Premier Account Management drew 42 consumer complaints in the CFPB database in the three years to November 6, 2026, and 43 since 2023. The largest group, 36, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 35. The company responded on time to 4.8% of the complaints, and 0.0% closed with monetary or other relief.
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- 42Complaints, last 3 years
- 43Complaints, all years
- 4.8%Responded on time
- 0.0%Closed with relief
- 3Products
- Jul 17, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 36 |
| 2025 | 2 |
| 2024 | 3 |
| 2023 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 36 | 85.7% |
| Credit reporting or other personal consumer reports | 4 | 9.5% |
| Credit card | 2 | 4.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Took or threatened to take negative or legal action | 35 | 83.3% |
| Incorrect information on your report | 3 | 7.1% |
| Credit monitoring or identity theft protection services | 1 | 2.4% |
| Getting a credit card | 1 | 2.4% |
| Problem with a company's investigation into an existing problem | 1 | 2.4% |
| Threatened to contact someone or share information improperly | 1 | 2.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Untimely response | 40 | 95.2% |
| Closed with explanation | 2 | 4.8% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 6 | 14.3% |
| Arizona | 5 | 11.9% |
| Florida | 4 | 9.5% |
| North Carolina | 4 | 9.5% |
| California | 3 | 7.1% |
| Illinois | 3 | 7.1% |
| Maryland | 2 | 4.8% |
| New York | 2 | 4.8% |
| Pennsylvania | 2 | 4.8% |
| Virginia | 2 | 4.8% |
| Colorado | 1 | 2.4% |
| Connecticut | 1 | 2.4% |
| Georgia | 1 | 2.4% |
| Hawaii | 1 | 2.4% |
| Louisiana | 1 | 2.4% |
| Minnesota | 1 | 2.4% |
| New Jersey | 1 | 2.4% |
| New Mexico | 1 | 2.4% |
| Washington | 1 | 2.4% |
Latest 42 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| July 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 17, 2026 | Credit card | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 17, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 5, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 5, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 1, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 26, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 26, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| May 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| October 22, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| August 14, 2025 | Credit card | Getting a credit card | Untimely response | consumerfinance.gov |
| May 6, 2024 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Untimely response | consumerfinance.gov |
| March 7, 2024 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| February 1, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| November 14, 2023 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Consumer complaints in Texas
- Consumer complaints in Arizona
- Consumer complaints in North Carolina
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.