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Data / Consumer complaints / PLS Group, Inc

PLS Group, Inc: 76 CFPB consumer complaints in the last 3 years

PLS Group, Inc drew 76 consumer complaints in the CFPB database in the three years to November 6, 2026, and 245 since 2014. The largest group, 53, was about money transfer, virtual currency, or money service, and the most common issue was “Fraud or scam” with 19. The company responded on time to 98.7% of the complaints, and 18.4% closed with monetary or other relief. The CFPB records the company as PLS GROUP, INC.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in New York
  • 76Complaints, last 3 years
  • 245Complaints, all years
  • 98.7%Responded on time
  • 18.4%Closed with relief
  • 5Products
  • Sep 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 623
202520
202424
202339
202213
202113
202020
201912
201812
201713
201619
201523
201414

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service5369.7%
Checking or savings account911.8%
Prepaid card911.8%
Debt collection45.3%
Payday loan, title loan, personal loan, or advance loan11.3%

Issues

IssueComplaintsShare
Fraud or scam1925%
Problem with customer service1418.4%
Lost or stolen money order1215.8%
Managing an account79.2%
Problem with a purchase or transfer67.9%
Confusing or missing disclosures45.3%
Attempts to collect debt not owed33.9%
Confusing or misleading advertising or marketing22.6%
Problem getting a card or closing an account22.6%
Problem with a lender or other company charging your account22.6%
Unexpected or other fees22.6%
Communication tactics11.3%
Money was not available when promised11.3%
Trouble using the card11.3%

How the company responded

Company responseComplaintsShare
Closed with explanation6281.6%
Closed with monetary relief1418.4%

States

StateComplaintsShare
New York2330.3%
Texas1621.1%
California810.5%
Arizona56.6%
Illinois56.6%
Oklahoma45.3%
Indiana33.9%
Massachusetts33.9%
Florida22.6%
Kentucky22.6%
Ohio22.6%
Michigan11.3%
North Carolina11.3%
North Dakota11.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 24, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 28, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
August 22, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 20, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
August 12, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 25, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 20, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
July 17, 2026Debt collectionAttempts to collect debt not owedClosed with monetary reliefconsumerfinance.gov
July 14, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 16, 2026Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with explanationconsumerfinance.gov
June 7, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
May 27, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
May 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 22, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with monetary reliefconsumerfinance.gov
May 9, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
April 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
April 9, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 29, 2026Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with explanationconsumerfinance.gov
March 9, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
February 4, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 28, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
January 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 23, 2025Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with monetary reliefconsumerfinance.gov
December 3, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
November 4, 2025Money transfer, virtual currency, or money serviceConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
November 3, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 28, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2025Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with explanationconsumerfinance.gov
October 1, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 29, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 9, 2025Prepaid cardProblem with a purchase or transferClosed with monetary reliefconsumerfinance.gov
May 23, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 12, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 1, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
March 31, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
March 26, 2025Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 10, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
February 25, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 25, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with monetary reliefconsumerfinance.gov
February 24, 2025Money transfer, virtual currency, or money serviceConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
January 30, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 2, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
December 12, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
October 17, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 1, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 1, 2024Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with explanationconsumerfinance.gov
September 25, 2024Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with monetary reliefconsumerfinance.gov
September 9, 2024Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 22, 2024Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.