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Data / Consumer complaints / Okx Inc.

Okx Inc.: 48 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Okx Inc. drew 48 consumer complaints in the CFPB database in the three years to November 6, 2026, and 71 since 2021. The largest group, 41, was about money transfer, virtual currency, or money service, and the most common issue was “Fraud or scam” with 11. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as OKX INC..

The request: Watch Okx Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 48Complaints, last 3 years
  • 71Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Oct 15, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 636
20256
20245
20234
202210
202110

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service4185.4%
Debt collection714.6%

Issues

IssueComplaintsShare
Fraud or scam1122.9%
Money was not available when promised918.8%
Other transaction problem816.7%
Other service problem714.6%
Attempts to collect debt not owed510.4%
Confusing or missing disclosures48.3%
Unauthorized transactions or other transaction problem24.2%
False statements or representation12.1%
Written notification about debt12.1%

How the company responded

Company responseComplaintsShare
Closed with explanation48100%

States

StateComplaintsShare
Florida1429.2%
California1122.9%
Georgia48.3%
Nevada36.2%
Illinois24.2%
South Carolina24.2%
Virginia24.2%
Kentucky12.1%
North Carolina12.1%
Nebraska12.1%
Ohio12.1%
Oregon12.1%
Tennessee12.1%

Latest 48 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 15, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 10, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 9, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 16, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 21, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 18, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
July 11, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 9, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
June 29, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 22, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
June 15, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
June 14, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 4, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 1, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 12, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 9, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
May 9, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
May 9, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
May 6, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 30, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
April 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 27, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
April 23, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
April 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 10, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
March 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 19, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 21, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
February 15, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
February 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 13, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 29, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 13, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
December 20, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
December 15, 2025Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
December 9, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 16, 2025Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
July 20, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 24, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
December 13, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 21, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 10, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 20, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 7, 2024Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 20, 2023Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.