Data / Consumer complaints / MS Services LLC
MS Services LLC: 23 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
MS Services LLC drew 23 consumer complaints in the CFPB database in the three years to November 9, 2026, and 132 since 2014. The largest group, 21, was about debt collection, and the most common issue was “Communication tactics” with 6. The company responded on time to 78.3% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as MS SERVICES LLC.
The request: Watch MS Services LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 23Complaints, last 3 years
- 132Complaints, all years
- 78.3%Responded on time
- 0.0%Closed with relief
- 2Products
- Oct 9, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 6 |
| 2025 | 11 |
| 2024 | 6 |
| 2023 | 3 |
| 2022 | 24 |
| 2021 | 31 |
| 2020 | 23 |
| 2019 | 6 |
| 2018 | 4 |
| 2017 | 1 |
| 2016 | 7 |
| 2015 | 4 |
| 2014 | 6 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 21 | 91.3% |
| Student loan | 2 | 8.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Communication tactics | 6 | 26.1% |
| Attempts to collect debt not owed | 5 | 21.7% |
| Written notification about debt | 5 | 21.7% |
| Took or threatened to take negative or legal action | 3 | 13% |
| Issue where my lender is my school | 2 | 8.7% |
| False statements or representation | 1 | 4.3% |
| Threatened to contact someone or share information improperly | 1 | 4.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 22 | 95.7% |
| Untimely response | 1 | 4.3% |
States
| State | Complaints | Share |
|---|---|---|
| Wyoming | 7 | 30.4% |
| California | 4 | 17.4% |
| Colorado | 3 | 13% |
| Arizona | 1 | 4.3% |
| Florida | 1 | 4.3% |
| Georgia | 1 | 4.3% |
| Idaho | 1 | 4.3% |
| Illinois | 1 | 4.3% |
| Louisiana | 1 | 4.3% |
| Mississippi | 1 | 4.3% |
| Nebraska | 1 | 4.3% |
| New York | 1 | 4.3% |
Latest 23 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 9, 2026 | Debt collection | Written notification about debt | Untimely response | consumerfinance.gov |
| October 2, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 2, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 23, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 20, 2025 | Student loan | Issue where my lender is my school | Closed with explanation | consumerfinance.gov |
| October 13, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 8, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 9, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 4, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| February 20, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 21, 2024 | Student loan | Issue where my lender is my school | Closed with explanation | consumerfinance.gov |
| July 31, 2024 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 21, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 24, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 8, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 7, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Student loan complaints
- Consumer complaints in Wyoming
- Consumer complaints in California
- Consumer complaints in Colorado
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.