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Data / Consumer complaints / Hancock Whitney Bank

Hancock Whitney Bank: 193 CFPB consumer complaints in the last 3 years

Hancock Whitney Bank drew 193 consumer complaints in the CFPB database in the three years to November 6, 2026, and 612 since 2012. The largest group, 127, was about checking or savings account, and the most common issue was “Managing an account” with 63. The company responded on time to 99.0% of the complaints, and 25.4% closed with monetary or other relief. The CFPB records the company as HANCOCK WHITNEY BANK.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Louisiana
  • 193Complaints, last 3 years
  • 612Complaints, all years
  • 99.0%Responded on time
  • 25.4%Closed with relief
  • 8Products
  • Nov 2, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 696
202558
202434
202348
202236
202129
202035
201942
201833
201740
201640
201522
201427
201334
201238

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account12765.8%
Credit reporting or other personal consumer reports2311.9%
Mortgage168.3%
Credit card84.1%
Debt collection73.6%
Payday loan, title loan, personal loan, or advance loan63.1%
Money transfer, virtual currency, or money service52.6%
Debt or credit management10.5%

Issues

IssueComplaintsShare
Managing an account6332.6%
Opening an account2513%
Incorrect information on your report168.3%
Closing an account136.7%
Problem caused by your funds being low136.7%
Problem with a lender or other company charging your account115.7%
Trouble during payment process84.1%
Problem with a company's investigation into an existing problem63.1%
Applying for a mortgage or refinancing an existing mortgage42.1%
Took or threatened to take negative or legal action42.1%
Fraud or scam31.6%
Improper use of your report31.6%
Struggling to pay mortgage31.6%
Attempts to collect debt not owed21%
Closing your account21%
Credit monitoring or identity theft protection services21%
Other features, terms, or problems21%
Problem when making payments21%
Problem with the payoff process at the end of the loan21%
Closing on a mortgage10.5%
Getting a credit card10.5%
Getting the loan10.5%
Other service problem10.5%
Other transaction problem10.5%
Problem with a purchase shown on your statement10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation14173.1%
Closed with monetary relief3417.6%
Closed with non-monetary relief157.8%
In progress31.6%

States

StateComplaintsShare
Louisiana8443.5%
Texas4724.4%
Florida2211.4%
Mississippi126.2%
Alabama84.1%
California21%
Georgia21%
New York21%
Tennessee21%
Arkansas10.5%
Arizona10.5%
Maryland10.5%
North Carolina10.5%
Ohio10.5%
Pennsylvania10.5%
Puerto Rico10.5%
South Carolina10.5%
Virginia10.5%
Vermont10.5%
Washington10.5%
Wisconsin10.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 2, 2026Checking or savings accountClosing an accountClosed with non-monetary reliefconsumerfinance.gov
October 30, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with non-monetary reliefconsumerfinance.gov
October 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 17, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 15, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 9, 2026Credit cardTrouble using your cardClosed with non-monetary reliefconsumerfinance.gov
October 2, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
October 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 1, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
September 25, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 24, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 21, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 17, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 17, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 1, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 31, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 18, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
August 11, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
August 4, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
August 4, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 1, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
July 18, 2026Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
July 17, 2026Checking or savings accountOpening an accountClosed with non-monetary reliefconsumerfinance.gov
July 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 16, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
July 14, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 10, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
July 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 2, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 24, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 15, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
June 13, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 8, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 5, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 4, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 1, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
May 29, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
May 29, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
May 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.