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Data / Consumer complaints / Guild Holdings Company

Guild Holdings Company: 385 CFPB consumer complaints in the last 3 years

Guild Holdings Company drew 385 consumer complaints in the CFPB database in the three years to November 6, 2026, and 855 since 2011. The largest group, 287, was about mortgage, and the most common issue was “Trouble during payment process” with 107. The company responded on time to 98.7% of the complaints, and 2.6% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Texas
  • 385Complaints, last 3 years
  • 855Complaints, all years
  • 98.7%Responded on time
  • 2.6%Closed with relief
  • 4Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6215
2025100
202461
202360
202258
202147
202045
201950
201838
201739
201646
201526
201426
201320
201223
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage28774.5%
Credit reporting or other personal consumer reports8722.6%
Debt collection102.6%
Checking or savings account10.3%

Issues

IssueComplaintsShare
Trouble during payment process10727.8%
Struggling to pay mortgage7720%
Incorrect information on your report5514.3%
Closing on a mortgage4511.7%
Applying for a mortgage or refinancing an existing mortgage369.4%
Improper use of your report277%
Problem with a company's investigation into an existing problem266.8%
Attempts to collect debt not owed71.8%
Took or threatened to take negative or legal action20.5%
Identity theft protection or other monitoring services10.3%
Problem with a lender or other company charging your account10.3%
Written notification about debt10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation33186%
In progress4411.4%
Closed with non-monetary relief61.6%
Closed with monetary relief41%

States

StateComplaintsShare
Texas5815.1%
California4010.4%
Georgia369.4%
South Carolina256.5%
Oregon215.5%
Florida184.7%
Nevada164.2%
Arizona153.9%
Missouri153.9%
Washington112.9%
Alabama102.6%
Colorado102.6%
Utah102.6%
North Carolina92.3%
New Hampshire71.8%
New Mexico71.8%
Illinois61.6%
Pennsylvania61.6%
Massachusetts51.3%
Tennessee51.3%
Virginia51.3%
Alaska41%
Idaho41%
Indiana41%
Maryland41%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
November 3, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 23, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 17, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 10, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 10, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 9, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 9, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 9, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 7, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 5, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 1, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
September 29, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 27, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
September 27, 2026MortgageIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
September 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 25, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 20, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
September 18, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 15, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 15, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 12, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.