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Data / Consumer complaints / Five Lakes Law Group PLLC / Debt or credit management

Five Lakes Law Group PLLC: 64 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Five Lakes Law Group PLLC drew 64 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 91.4% of its 70 complaints in that time. The most common issue was “Charged upfront or unexpected fees”. The company responded on time to 65.6% of them, and 0.0% closed with monetary or other relief.

The request: Watch Five Lakes Law Group PLLC: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 64Complaints, last 3 years
  • 91.4%Share of the company's complaints
  • 65.6%Responded on time
  • 0.0%Closed with relief
  • Oct 5, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20264062.5%
12 months to Nov 6, 20251523.4%
12 months to Nov 6, 2024914.1%

Issues

IssueComplaintsShare
Charged upfront or unexpected fees2437.5%
Didn't provide services promised1929.7%
Unauthorized withdrawals or charges1015.6%
Confusing or misleading advertising or marketing57.8%
Confusing or missing disclosures57.8%
Problem with customer service11.6%

How the company responded

Company responseComplaintsShare
Closed with explanation6296.9%
In progress23.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Illinois1421.9%
Georgia1320.3%
Virginia1218.8%
New Jersey812.5%
Ohio57.8%
Kansas46.2%
Connecticut34.7%
West Virginia23.1%
Kentucky11.6%
Maine11.6%
South Carolina11.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 5, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 23, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
September 17, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 10, 2026Debt or credit managementCharged upfront or unexpected feesIn progressconsumerfinance.gov
September 10, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
September 8, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
September 6, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
August 5, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 28, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 23, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 19, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 11, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 5, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 4, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 3, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 27, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
May 23, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 18, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
May 14, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 9, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
May 7, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
May 5, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 27, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 20, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
April 16, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.