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Data / Consumer complaints / Five Lakes Law Group PLLC

Five Lakes Law Group PLLC: 70 CFPB consumer complaints in the last 3 years

Five Lakes Law Group PLLC drew 70 consumer complaints in the CFPB database in the three years to November 6, 2026, and 70 since 2024. The largest group, 64, was about debt or credit management, and the most common issue was “Charged upfront or unexpected fees” with 24. The company responded on time to 68.6% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 70Complaints, last 3 years
  • 70Complaints, all years
  • 68.6%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 639
202521
202410

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Charged upfront or unexpected fees2434.3%
Didn't provide services promised1927.1%
Unauthorized withdrawals or charges1014.3%
Confusing or misleading advertising or marketing57.1%
Confusing or missing disclosures57.1%
Attempts to collect debt not owed22.9%
Took or threatened to take negative or legal action22.9%
False statements or representation11.4%
Problem with a lender or other company charging your account11.4%
Problem with customer service11.4%

How the company responded

Company responseComplaintsShare
Closed with explanation6897.1%
In progress22.9%

States

StateComplaintsShare
Illinois1724.3%
Georgia1318.6%
Virginia1217.1%
New Jersey912.9%
Ohio68.6%
Kansas45.7%
Connecticut34.3%
South Carolina22.9%
West Virginia22.9%
Kentucky11.4%
Maine11.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 5, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 23, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
September 17, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 10, 2026Debt or credit managementCharged upfront or unexpected feesIn progressconsumerfinance.gov
September 10, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
September 8, 2026Debt or credit managementConfusing or missing disclosuresIn progressconsumerfinance.gov
September 6, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
August 5, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 28, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 23, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 19, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 11, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 5, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 4, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 3, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 27, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
May 23, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 20, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 18, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
May 14, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 9, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
May 7, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
May 5, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 27, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 20, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
April 16, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
March 26, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 26, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
March 25, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
March 13, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 2, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
February 25, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
February 16, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
January 26, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 23, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 19, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
January 17, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
January 7, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
December 25, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
December 16, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
November 30, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 27, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 19, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 15, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
September 1, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 30, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 20, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
July 25, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 20, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.