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Data / Consumer complaints / First United Bank and Trust Company

First United Bank and Trust Company: 86 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

First United Bank and Trust Company drew 86 consumer complaints in the CFPB database in the three years to November 6, 2026, and 111 since 2021. The largest group, 41, was about mortgage, and the most common issue was “Trouble during payment process” with 24. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as FIRST UNITED BANK AND TRUST COMPANY.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 86Complaints, last 3 years
  • 111Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 8Products
  • Oct 27, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 621
202541
202421
202314
202213
20211

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage4147.7%
Checking or savings account2933.7%
Credit reporting or other personal consumer reports89.3%
Money transfer, virtual currency, or money service22.3%
Payday loan, title loan, personal loan, or advance loan22.3%
Vehicle loan or lease22.3%
Credit card11.2%
Debt collection11.2%

Issues

IssueComplaintsShare
Trouble during payment process2427.9%
Managing an account1517.4%
Struggling to pay mortgage910.5%
Incorrect information on your report89.3%
Opening an account78.1%
Applying for a mortgage or refinancing an existing mortgage33.5%
Closing an account33.5%
Problem with a lender or other company charging your account33.5%
Closing on a mortgage22.3%
Improper use of your report22.3%
Problem with a company's investigation into an existing problem22.3%
Fraud or scam11.2%
Getting a line of credit11.2%
Other features, terms, or problems11.2%
Problem caused by your funds being low11.2%
Repossession11.2%
Struggling to pay your loan11.2%
Took or threatened to take negative or legal action11.2%
Unauthorized transactions or other transaction problem11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation86100%

States

StateComplaintsShare
Texas4451.2%
Oklahoma3945.3%
Alabama11.2%
California11.2%
Georgia11.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 14, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 5, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 30, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 3, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
January 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 15, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
December 9, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 6, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 25, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 19, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 13, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 16, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 9, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 23, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 9, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 14, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 31, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 22, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 21, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 19, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 23, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 12, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 10, 2025Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
June 10, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 20, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 6, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 30, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 29, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 28, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 16, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 9, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 9, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.