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Data / Consumer complaints / First National Collection Bureau, Inc.

First National Collection Bureau, Inc.: 190 CFPB consumer complaints in the last 3 years

First National Collection Bureau, Inc. drew 190 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,034 since 2013. The largest group, 166, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 58. The company responded on time to 98.4% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Florida
  • 190Complaints, last 3 years
  • 1,034Complaints, all years
  • 98.4%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 17, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 658
202571
202452
202356
202240
202131
202032
201916
201830
201745
2016140
2015241
2014209
201313

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection16687.4%
Credit reporting or other personal consumer reports168.4%
Credit card63.2%
Debt or credit management21.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed5830.5%
Electronic communications3216.8%
Written notification about debt2312.1%
Communication tactics2211.6%
False statements or representation2211.6%
Incorrect information on your report84.2%
Improper use of your report63.2%
Took or threatened to take negative or legal action52.6%
Threatened to contact someone or share information improperly42.1%
Problem with a company's investigation into an existing problem31.6%
Problem with customer service21.1%
Advertising and marketing, including promotional offers10.5%
Closing your account10.5%
Getting a credit card10.5%
Other features, terms, or problems10.5%
Trouble using your card10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation190100%

States

StateComplaintsShare
Florida2111.1%
Texas1910%
California168.4%
Pennsylvania136.8%
Illinois84.2%
Virginia84.2%
Georgia73.7%
New Jersey73.7%
Maryland63.2%
Michigan63.2%
New York63.2%
Indiana52.6%
Massachusetts52.6%
Ohio52.6%
Oregon52.6%
Arizona42.1%
Minnesota42.1%
North Carolina42.1%
Nevada42.1%
Colorado31.6%
Hawaii31.6%
Kentucky31.6%
Louisiana31.6%
South Carolina31.6%
Washington31.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 3, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 25, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 24, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
August 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 18, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 1, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 22, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 7, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 31, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 24, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
May 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 21, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
May 8, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 5, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
May 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 28, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 20, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
April 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 6, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 31, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
March 31, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 30, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 17, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
March 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.