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Data / Consumer complaints / First Hawaiian, Inc.

First Hawaiian, Inc.: 117 CFPB consumer complaints in the last 3 years

First Hawaiian, Inc. drew 117 consumer complaints in the CFPB database in the three years to November 6, 2026, and 336 since 2011. The largest group, 56, was about checking or savings account, and the most common issue was “Managing an account” with 32. The company responded on time to 100.0% of the complaints, and 13.7% closed with monetary or other relief. The CFPB records the company as FIRST HAWAIIAN, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 117Complaints, last 3 years
  • 336Complaints, all years
  • 100.0%Responded on time
  • 13.7%Closed with relief
  • 8Products
  • Oct 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 649
202541
202425
202340
202225
202117
202021
201913
201824
201710
201613
201513
201415
201314
201215
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account3227.4%
Incorrect information on your report1210.3%
Closing an account119.4%
Problem caused by your funds being low97.7%
Problem with a purchase shown on your statement65.1%
Problem with a company's investigation into an existing problem54.3%
Trouble during payment process54.3%
Getting a line of credit43.4%
Problem with a lender or other company charging your account43.4%
Closing your account32.6%
Fraud or scam32.6%
Improper use of your report32.6%
Fees or interest21.7%
Money was not available when promised21.7%
Other service problem21.7%
Problems at the end of the loan or lease21.7%
Struggling to pay mortgage21.7%
Credit monitoring or identity theft protection services10.9%
Getting a credit card10.9%
Getting the loan10.9%
Identity theft protection or other monitoring services10.9%
Managing the loan or lease10.9%
Other features, terms, or problems10.9%
Problem when making payments10.9%
Problem with customer service10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation10085.5%
Closed with monetary relief97.7%
Closed with non-monetary relief76%
In progress10.9%

States

StateComplaintsShare
Hawaii7866.7%
Guam97.7%
California86.8%
Florida32.6%
Texas32.6%
Virginia21.7%
Arizona10.9%
Maine10.9%
Michigan10.9%
Northern Mariana Islands10.9%
Nevada10.9%
Oregon10.9%
Tennessee10.9%
Washington10.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 13, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 12, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 10, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
August 24, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
August 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 11, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 4, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
July 26, 2026Vehicle loan or leaseIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
July 21, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
July 16, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 13, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 7, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 6, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
July 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 26, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
June 25, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 13, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
May 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 25, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
May 19, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 11, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 29, 2026MortgageIncorrect information on your reportClosed with monetary reliefconsumerfinance.gov
April 25, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
April 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 1, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
March 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 17, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
March 16, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
March 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 17, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesClosed with explanationconsumerfinance.gov
February 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 10, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
February 7, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 30, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with monetary reliefconsumerfinance.gov
December 25, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.