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Data / Consumer complaints / Financial Business and Consumer Solutions.

Financial Business and Consumer Solutions.: 56 CFPB consumer complaints in the last 3 years

Financial Business and Consumer Solutions. drew 56 consumer complaints in the CFPB database in the three years to November 6, 2026, and 552 since 2013. The largest group, 34, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 14. The company responded on time to 50.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in California
  • 56Complaints, last 3 years
  • 552Complaints, all years
  • 50.0%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Oct 10, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 65
20259
202434
202365
202268
202145
202038
201939
201846
201733
201655
201552
201448
201315

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection3460.7%
Credit reporting or other personal consumer reports1730.4%
Checking or savings account11.8%
Credit card11.8%
Debt or credit management11.8%
Money transfer, virtual currency, or money service11.8%
Student loan11.8%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1425%
Improper use of your report712.5%
Incorrect information on your report610.7%
Written notification about debt610.7%
False statements or representation58.9%
Took or threatened to take negative or legal action47.1%
Communication tactics23.6%
Credit monitoring or identity theft protection services23.6%
Threatened to contact someone or share information improperly23.6%
Dealing with your lender or servicer11.8%
Didn't provide services promised11.8%
Electronic communications11.8%
Fraud or scam11.8%
Getting a credit card11.8%
Managing an account11.8%
Problem with a company's investigation into an existing problem11.8%
Problem with fraud alerts or security freezes11.8%

How the company responded

Company responseComplaintsShare
Closed with explanation3460.7%
Untimely response2239.3%

States

StateComplaintsShare
California712.5%
Texas58.9%
Georgia47.1%
Colorado35.4%
Florida35.4%
Nevada35.4%
Pennsylvania35.4%
Virginia35.4%
Illinois23.6%
Maryland23.6%
Missouri23.6%
North Carolina23.6%
New York23.6%
Arizona11.8%
Iowa11.8%
Indiana11.8%
Louisiana11.8%
Massachusetts11.8%
Michigan11.8%
Mississippi11.8%
Oklahoma11.8%
Oregon11.8%
South Carolina11.8%
South Dakota11.8%
Tennessee11.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
October 7, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
October 1, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
May 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
March 30, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesUntimely responseconsumerfinance.gov
October 18, 2025Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesUntimely responseconsumerfinance.gov
July 20, 2025Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
June 21, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
March 29, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 28, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
February 10, 2025Credit cardGetting a credit cardUntimely responseconsumerfinance.gov
January 18, 2025Checking or savings accountManaging an accountUntimely responseconsumerfinance.gov
January 13, 2025Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesUntimely responseconsumerfinance.gov
January 5, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
December 27, 2024Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
November 7, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
November 1, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
October 31, 2024Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
October 24, 2024Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 24, 2024Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 4, 2024Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
September 21, 2024Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
July 19, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 27, 2024Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
June 11, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 5, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 30, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 24, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 21, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 19, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 16, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 12, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 6, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 4, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 3, 2024Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 25, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 9, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 7, 2024Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
March 3, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 20, 2024Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
February 14, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 9, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 8, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 25, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 11, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
January 10, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 5, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
January 3, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 19, 2023Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 19, 2023Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.