Data / Consumer complaints / Financial Assistance Inc
Financial Assistance Inc: 161 CFPB consumer complaints in the last 3 years
Financial Assistance Inc drew 161 consumer complaints in the CFPB database in the three years to November 6, 2026, and 308 since 2013. The largest group, 112, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 50. The company responded on time to 95.7% of the complaints, and 0.0% closed with monetary or other relief.
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- 161Complaints, last 3 years
- 308Complaints, all years
- 95.7%Responded on time
- 0.0%Closed with relief
- 4Products
- Oct 22, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 33 |
| 2025 | 67 |
| 2024 | 57 |
| 2023 | 40 |
| 2022 | 26 |
| 2021 | 19 |
| 2020 | 20 |
| 2019 | 5 |
| 2018 | 8 |
| 2017 | 12 |
| 2016 | 8 |
| 2015 | 5 |
| 2014 | 6 |
| 2013 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 112 | 69.6% |
| Credit reporting or other personal consumer reports | 46 | 28.6% |
| Checking or savings account | 2 | 1.2% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 50 | 31.1% |
| Took or threatened to take negative or legal action | 28 | 17.4% |
| Incorrect information on your report | 23 | 14.3% |
| Written notification about debt | 17 | 10.6% |
| False statements or representation | 12 | 7.5% |
| Problem with a company's investigation into an existing problem | 12 | 7.5% |
| Improper use of your report | 11 | 6.8% |
| Communication tactics | 5 | 3.1% |
| Credit monitoring or identity theft protection services | 1 | 0.6% |
| Problem caused by your funds being low | 1 | 0.6% |
| Struggling to pay your loan | 1 | 0.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 159 | 98.8% |
| In progress | 2 | 1.2% |
States
| State | Complaints | Share |
|---|---|---|
| Washington | 28 | 17.4% |
| Nevada | 21 | 13% |
| Arizona | 14 | 8.7% |
| Texas | 14 | 8.7% |
| California | 12 | 7.5% |
| Georgia | 10 | 6.2% |
| Oregon | 9 | 5.6% |
| Florida | 8 | 5% |
| Colorado | 6 | 3.7% |
| New York | 6 | 3.7% |
| Idaho | 5 | 3.1% |
| Alabama | 4 | 2.5% |
| Illinois | 4 | 2.5% |
| Louisiana | 3 | 1.9% |
| Virginia | 3 | 1.9% |
| Arkansas | 2 | 1.2% |
| Indiana | 2 | 1.2% |
| Michigan | 2 | 1.2% |
| District of Columbia | 1 | 0.6% |
| Maryland | 1 | 0.6% |
| Missouri | 1 | 0.6% |
| Northern Mariana Islands | 1 | 0.6% |
| Mississippi | 1 | 0.6% |
| North Carolina | 1 | 0.6% |
| Tennessee | 1 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 2, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 29, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 27, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 23, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 22, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 19, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 16, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 10, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 26, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 23, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 22, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 15, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 13, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 1, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 27, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 24, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Washington
- Consumer complaints in Nevada
- Consumer complaints in Arizona
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.