Data / Consumer complaints / eMoneyUSA Holdings, LLC
eMoneyUSA Holdings, LLC: 53 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
eMoneyUSA Holdings, LLC drew 53 consumer complaints in the CFPB database in the three years to November 6, 2026, and 94 since 2016. The largest group, 24, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 13. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch eMoneyUSA Holdings, LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 53Complaints, last 3 years
- 94Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 5Products
- Sep 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 23 |
| 2025 | 22 |
| 2024 | 8 |
| 2023 | 1 |
| 2022 | 1 |
| 2021 | 1 |
| 2020 | 9 |
| 2019 | 13 |
| 2018 | 11 |
| 2017 | 3 |
| 2016 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 24 | 45.3% |
| Credit reporting or other personal consumer reports | 14 | 26.4% |
| Payday loan, title loan, personal loan, or advance loan | 13 | 24.5% |
| Checking or savings account | 1 | 1.9% |
| Student loan | 1 | 1.9% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Took or threatened to take negative or legal action | 13 | 24.5% |
| Incorrect information on your report | 10 | 18.9% |
| Problem with a company's investigation into an existing problem | 4 | 7.5% |
| Attempts to collect debt not owed | 3 | 5.7% |
| Communication tactics | 3 | 5.7% |
| Issues with repayment | 3 | 5.7% |
| Struggling to pay your loan | 3 | 5.7% |
| Written notification about debt | 3 | 5.7% |
| Charged fees or interest you didn't expect | 2 | 3.8% |
| Improper use of your report | 2 | 3.8% |
| Can't stop withdrawals from your bank account | 1 | 1.9% |
| Electronic communications | 1 | 1.9% |
| False statements or representation | 1 | 1.9% |
| Loan payment wasn't credited to your account | 1 | 1.9% |
| Problem when making payments | 1 | 1.9% |
| Problem with a lender or other company charging your account | 1 | 1.9% |
| Problem with the payoff process at the end of the loan | 1 | 1.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 53 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 33 | 62.3% |
| Wisconsin | 6 | 11.3% |
| California | 4 | 7.5% |
| Missouri | 4 | 7.5% |
| Tennessee | 2 | 3.8% |
| Alabama | 1 | 1.9% |
| Arkansas | 1 | 1.9% |
| Nevada | 1 | 1.9% |
| Virginia | 1 | 1.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 3, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 10, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Student loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| February 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| January 19, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 23, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 25, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 11, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 6, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 5, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 18, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| September 26, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 3, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 29, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 25, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 3, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 3, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 21, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 12, 2025 | Payday loan, title loan, personal loan, or advance loan | Loan payment wasn't credited to your account | Closed with explanation | consumerfinance.gov |
| April 23, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| April 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| March 20, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| February 14, 2025 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 4, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 13, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 12, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 11, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 6, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 31, 2024 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Checking or savings account complaints
- Consumer complaints in Texas
- Consumer complaints in Wisconsin
- Consumer complaints in Missouri
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.