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Data / Consumer complaints / eMoneyUSA Holdings, LLC

eMoneyUSA Holdings, LLC: 53 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

eMoneyUSA Holdings, LLC drew 53 consumer complaints in the CFPB database in the three years to November 6, 2026, and 94 since 2016. The largest group, 24, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 13. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch eMoneyUSA Holdings, LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 53Complaints, last 3 years
  • 94Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Sep 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 623
202522
20248
20231
20221
20211
20209
201913
201811
20173
20162

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Took or threatened to take negative or legal action1324.5%
Incorrect information on your report1018.9%
Problem with a company's investigation into an existing problem47.5%
Attempts to collect debt not owed35.7%
Communication tactics35.7%
Issues with repayment35.7%
Struggling to pay your loan35.7%
Written notification about debt35.7%
Charged fees or interest you didn't expect23.8%
Improper use of your report23.8%
Can't stop withdrawals from your bank account11.9%
Electronic communications11.9%
False statements or representation11.9%
Loan payment wasn't credited to your account11.9%
Problem when making payments11.9%
Problem with a lender or other company charging your account11.9%
Problem with the payoff process at the end of the loan11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation53100%

States

StateComplaintsShare
Texas3362.3%
Wisconsin611.3%
California47.5%
Missouri47.5%
Tennessee23.8%
Alabama11.9%
Arkansas11.9%
Nevada11.9%
Virginia11.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 3, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 17, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 24, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
March 24, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
March 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 10, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
March 5, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
February 27, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
February 25, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
February 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
January 19, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 23, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 25, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 11, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 6, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 5, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 18, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 17, 2025Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
September 26, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 3, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 29, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 25, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 17, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 17, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 3, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 3, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 21, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 12, 2025Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
April 23, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 17, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
March 20, 2025Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
February 14, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 4, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 13, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 12, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 11, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 6, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 31, 2024Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.