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Data / Consumer complaints / Ecmc Group, Inc.

Ecmc Group, Inc.: 252 CFPB consumer complaints in the last 3 years

Ecmc Group, Inc. drew 252 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,326 since 2013. The largest group, 100, was about debt collection, and the most common issue was “Dealing with your lender or servicer” with 71. The company responded on time to 100.0% of the complaints, and 3.6% closed with monetary or other relief. The CFPB records the company as ECMC GROUP, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in California
  • 252Complaints, last 3 years
  • 1,326Complaints, all years
  • 100.0%Responded on time
  • 3.6%Closed with relief
  • 4Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6111
202596
202444
202320
202243
202179
202058
201979
2018138
2017179
2016188
201585
2014144
201362

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection10039.7%
Student loan8834.9%
Credit reporting or other personal consumer reports6325%
Money transfer, virtual currency, or money service10.4%

Issues

IssueComplaintsShare
Dealing with your lender or servicer7128.2%
Attempts to collect debt not owed5120.2%
Incorrect information on your report4618.3%
Took or threatened to take negative or legal action156%
Written notification about debt156%
Problem with a company's investigation into an existing problem145.6%
False statements or representation135.2%
Improper use of your report104%
Struggling to repay your loan72.8%
Communication tactics20.8%
Credit monitoring or identity theft protection services20.8%
Electronic communications20.8%
Threatened to contact someone or share information improperly20.8%
Getting a loan10.4%
Problem with customer service10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation24396.4%
Closed with non-monetary relief93.6%

States

StateComplaintsShare
California3212.7%
Texas259.9%
Florida187.1%
Illinois176.7%
New York166.3%
Georgia145.6%
North Carolina124.8%
South Carolina114.4%
Missouri104%
Michigan93.6%
Nevada93.6%
Virginia93.6%
Pennsylvania83.2%
Colorado72.8%
Tennessee72.8%
Maryland62.4%
Louisiana52%
Washington52%
Indiana41.6%
New Jersey41.6%
Connecticut31.2%
Wisconsin31.2%
Arizona20.8%
Mississippi20.8%
Ohio20.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 6, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 2, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 17, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 10, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 3, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 28, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
August 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 25, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 24, 2026Student loanDealing with your lender or servicerClosed with non-monetary reliefconsumerfinance.gov
August 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 21, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 20, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 10, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 6, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 31, 2026Student loanIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
July 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 28, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 26, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 9, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
July 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 6, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
June 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.