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Data / Consumer complaints / Collection Management Services, Inc.

Collection Management Services, Inc.: 26 CFPB complaints

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Collection Management Services, Inc. drew 26 consumer complaints in the CFPB database in the three years to November 9, 2026, and 67 since 2014. The largest group, 20, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 8. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Collection Management Services, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 26Complaints, last 3 years
  • 67Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Apr 30, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 96
202514
20245
20234
202210
202111
20205
20184
20173
20162
20152
20141

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection2076.9%
Credit reporting or other personal consumer reports623.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed830.8%
Written notification about debt519.2%
Improper use of your report415.4%
Took or threatened to take negative or legal action415.4%
False statements or representation311.5%
Problem with a company's investigation into an existing problem27.7%

How the company responded

Company responseComplaintsShare
Closed with explanation26100%

States

StateComplaintsShare
Tennessee1142.3%
Oklahoma415.4%
North Carolina311.5%
Texas311.5%
Arizona13.8%
Florida13.8%
Mississippi13.8%
New York13.8%
Wisconsin13.8%

Latest 26 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
April 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 17, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 30, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 29, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 13, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 6, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 1, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 29, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 21, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 21, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 23, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 12, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 9, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 17, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 25, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 29, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 19, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 14, 2023Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.