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Data / Consumer complaints / Coinbase, Inc. / Credit card

Coinbase, Inc.: 101 CFPB complaints about credit card, last 3 years

Coinbase, Inc. drew 101 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 3.0% of its 3,383 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 97.0% of them, and 56.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 101Complaints, last 3 years
  • 3.0%Share of the company's complaints
  • 97.0%Responded on time
  • 56.4%Closed with relief
  • Oct 23, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20268483.2%
12 months to Nov 6, 202587.9%
12 months to Nov 6, 202498.9%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement4140.6%
Closing your account109.9%
Getting a credit card109.9%
Problem when making payments109.9%
Other features, terms, or problems98.9%
Fees or interest87.9%
Trouble using your card87.9%
Incorrect information on your report33%
Advertising and marketing, including promotional offers11%
Struggling to pay your bill11%

How the company responded

Company responseComplaintsShare
Closed with monetary relief5756.4%
Closed with explanation4443.6%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1615.8%
Texas1211.9%
Florida109.9%
New Jersey55%
New York55%
Pennsylvania55%
Georgia44%
Michigan44%
Colorado33%
Missouri33%
North Carolina33%
Oregon33%
Washington33%
Alabama22%
Iowa22%
Illinois22%
Indiana22%
Kentucky22%
Massachusetts22%
Wisconsin22%
Arizona11%
Idaho11%
Maryland11%
Maine11%
Mississippi11%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Credit cardOther features, terms, or problemsClosed with monetary reliefconsumerfinance.gov
October 21, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 15, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 13, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
October 13, 2026Credit cardClosing your accountClosed with monetary reliefconsumerfinance.gov
September 18, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
September 2, 2026Credit cardClosing your accountClosed with monetary reliefconsumerfinance.gov
September 2, 2026Credit cardClosing your accountClosed with monetary reliefconsumerfinance.gov
August 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 11, 2026Credit cardClosing your accountClosed with monetary reliefconsumerfinance.gov
July 25, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
July 17, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
July 15, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
July 15, 2026Credit cardTrouble using your cardClosed with monetary reliefconsumerfinance.gov
July 13, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
July 7, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 5, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 3, 2026Credit cardGetting a credit cardClosed with monetary reliefconsumerfinance.gov
June 23, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
June 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 21, 2026Credit cardIncorrect information on your reportClosed with monetary reliefconsumerfinance.gov
June 17, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
June 15, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
June 11, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
June 1, 2026Credit cardFees or interestClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.