Skip to the page
Get started free

Data / Consumer complaints / Citizens Debt relief LLC / Debt or credit management

Citizens Debt relief LLC: 58 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Citizens Debt relief LLC drew 58 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 86.6% of its 67 complaints in that time. The most common issue was “Didn't provide services promised”. The company responded on time to 48.3% of them, and 24.1% closed with monetary or other relief.

The request: Watch Citizens Debt relief LLC: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet debt or credit management in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 58Complaints, last 3 years
  • 86.6%Share of the company's complaints
  • 48.3%Responded on time
  • 24.1%Closed with relief
  • Oct 6, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20264374.1%
12 months to Nov 6, 20251220.7%
12 months to Nov 6, 202435.2%

Issues

IssueComplaintsShare
Didn't provide services promised3763.8%
Charged upfront or unexpected fees1119%
Problem with customer service58.6%
Unauthorized withdrawals or charges46.9%
Confusing or missing disclosures11.7%

How the company responded

Company responseComplaintsShare
Closed with explanation4475.9%
Closed with monetary relief1322.4%
Closed with non-monetary relief11.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1119%
Florida915.5%
New York915.5%
Texas813.8%
Arizona46.9%
Pennsylvania35.2%
Wisconsin35.2%
Michigan23.4%
Montana23.4%
North Carolina23.4%
Colorado11.7%
Maryland11.7%
New Mexico11.7%
Nevada11.7%
South Dakota11.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 6, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 29, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 21, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 17, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 14, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 12, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 31, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 26, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 10, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 6, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 6, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 4, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
July 29, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 28, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with monetary reliefconsumerfinance.gov
June 26, 2026Debt or credit managementProblem with customer serviceClosed with monetary reliefconsumerfinance.gov
June 23, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 18, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
June 14, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
June 13, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 10, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
June 8, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
May 20, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 12, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 24, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 24, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.