Data / Consumer complaints / California Business Bureau, Inc.
California Business Bureau, Inc.: 76 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
California Business Bureau, Inc. drew 76 consumer complaints in the CFPB database in the three years to November 6, 2026, and 487 since 2013. The largest group, 57, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 21. The company responded on time to 68.4% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch California Business Bureau, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 76Complaints, last 3 years
- 487Complaints, all years
- 68.4%Responded on time
- 0.0%Closed with relief
- 3Products
- Apr 22, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 4 |
| 2025 | 14 |
| 2024 | 53 |
| 2023 | 40 |
| 2022 | 43 |
| 2021 | 77 |
| 2020 | 43 |
| 2019 | 26 |
| 2018 | 30 |
| 2017 | 26 |
| 2016 | 39 |
| 2015 | 52 |
| 2014 | 34 |
| 2013 | 6 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 57 | 75% |
| Credit reporting or other personal consumer reports | 18 | 23.7% |
| Debt or credit management | 1 | 1.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 21 | 27.6% |
| Written notification about debt | 17 | 22.4% |
| Incorrect information on your report | 9 | 11.8% |
| False statements or representation | 8 | 10.5% |
| Took or threatened to take negative or legal action | 8 | 10.5% |
| Improper use of your report | 6 | 7.9% |
| Communication tactics | 3 | 3.9% |
| Problem with a company's investigation into an existing problem | 2 | 2.6% |
| Problem with a company's investigation into an existing issue | 1 | 1.3% |
| Problem with customer service | 1 | 1.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 76 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| California | 63 | 82.9% |
| Texas | 4 | 5.3% |
| Tennessee | 2 | 2.6% |
| Arizona | 1 | 1.3% |
| Colorado | 1 | 1.3% |
| Connecticut | 1 | 1.3% |
| Massachusetts | 1 | 1.3% |
| Maryland | 1 | 1.3% |
| South Dakota | 1 | 1.3% |
| Washington | 1 | 1.3% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| April 22, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| March 26, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 21, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 1, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 5, 2025 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| November 3, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 26, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 23, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 30, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 23, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 2, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 23, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 10, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 7, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 28, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| December 31, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 19, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 13, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 11, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 10, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| December 9, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 6, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| December 4, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| November 30, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 20, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 18, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 5, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 5, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 26, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 22, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 17, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 9, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 19, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 18, 2024 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 16, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 12, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 11, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 9, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 5, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 1, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 24, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 16, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 16, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 2, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 18, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 2, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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- Consumer complaints in Texas
- Consumer complaints in Tennessee
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.