Skip to the page
Get started free

Data / Consumer complaints / Caliber Home Loans, Inc.

Caliber Home Loans, Inc.: 67 CFPB consumer complaints in the last 3 years

Caliber Home Loans, Inc. drew 67 consumer complaints in the CFPB database in the three years to November 6, 2026, and 4,742 since 2011. The largest group, 37, was about mortgage, and the most common issue was “Trouble during payment process” with 22. The company responded on time to 97.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Florida
  • 67Complaints, last 3 years
  • 4,742Complaints, all years
  • 97.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Dec 19, 2024Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
202445
2023207
2022379
2021280
2020309
2019360
2018448
2017620
2016817
2015591
2014427
2013191
201267
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage3755.2%
Credit reporting or other personal consumer reports2638.8%
Debt collection46%

Issues

IssueComplaintsShare
Trouble during payment process2232.8%
Incorrect information on your report1623.9%
Problem with a company's investigation into an existing problem811.9%
Improper use of your report710.4%
Closing on a mortgage46%
Struggling to pay mortgage46%
Written notification about debt34.5%
Applying for a mortgage or refinancing an existing mortgage23%
Communication tactics11.5%

How the company responded

Company responseComplaintsShare
Closed with explanation67100%

States

StateComplaintsShare
Florida1928.4%
Louisiana57.5%
California46%
New Jersey46%
Texas46%
Georgia34.5%
Michigan34.5%
New York34.5%
Virginia34.5%
Washington34.5%
Illinois23%
Indiana23%
Massachusetts23%
Oregon23%
Alabama11.5%
Arizona11.5%
Delaware11.5%
Missouri11.5%
North Carolina11.5%
Ohio11.5%
South Carolina11.5%
Wisconsin11.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
December 19, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 23, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 19, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 8, 2024MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 2, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 24, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 27, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 9, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 24, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 23, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 20, 2024MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 16, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 1, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 1, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 19, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 18, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 15, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 12, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 4, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 4, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 25, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 18, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 18, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 9, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 5, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 27, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 27, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 26, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 25, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 23, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 16, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 13, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 2, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 31, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 25, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 23, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 22, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 22, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 22, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 8, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 4, 2024MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 31, 2023Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 29, 2023Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 28, 2023Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 27, 2023MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 22, 2023MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.