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Data / Consumer complaints / Cadence Bank

Cadence Bank: 211 CFPB consumer complaints in the last 3 years

Cadence Bank drew 211 consumer complaints in the CFPB database in the three years to November 6, 2026, and 320 since 2022. The largest group, 118, was about checking or savings account, and the most common issue was “Managing an account” with 73. The company responded on time to 100.0% of the complaints, and 27.5% closed with monetary or other relief. The CFPB records the company as CADENCE BANK.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 211Complaints, last 3 years
  • 320Complaints, all years
  • 100.0%Responded on time
  • 27.5%Closed with relief
  • 8Products
  • Jun 17, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 647
2025106
202451
202349
202267

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account7334.6%
Trouble during payment process2511.8%
Problem caused by your funds being low209.5%
Incorrect information on your report146.6%
Closing an account104.7%
Opening an account83.8%
Struggling to pay mortgage73.3%
Applying for a mortgage or refinancing an existing mortgage62.8%
Closing on a mortgage62.8%
Problem with a lender or other company charging your account62.8%
Problem when making payments52.4%
Fraud or scam41.9%
Fees or interest31.4%
Problem with a company's investigation into an existing problem31.4%
Took or threatened to take negative or legal action31.4%
Attempts to collect debt not owed20.9%
Charged fees or interest you didn't expect20.9%
Improper use of your report20.9%
Other service problem20.9%
Other transaction problem20.9%
Problem with a purchase shown on your statement20.9%
Struggling to pay your bill20.9%
Getting a credit card10.5%
Managing the loan or lease10.5%
Other features, terms, or problems10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation15372.5%
Closed with non-monetary relief3617.1%
Closed with monetary relief2210.4%

States

StateComplaintsShare
Mississippi6128.9%
Texas4320.4%
Alabama2813.3%
Georgia178.1%
Tennessee178.1%
Arkansas146.6%
Florida115.2%
Louisiana83.8%
Nevada20.9%
Utah20.9%
Arizona10.5%
California10.5%
Connecticut10.5%
Kansas10.5%
Nebraska10.5%
Pennsylvania10.5%
Virginia10.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
June 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 16, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
June 15, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 13, 2026Checking or savings accountClosing an accountClosed with non-monetary reliefconsumerfinance.gov
June 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 1, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with non-monetary reliefconsumerfinance.gov
May 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 13, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
May 13, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
May 10, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
April 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 29, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
April 22, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
April 21, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
April 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
April 12, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
April 9, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
April 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 8, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
April 2, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
April 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 30, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
March 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 26, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 28, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
February 24, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
February 20, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
February 18, 2026Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
February 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 13, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
February 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 28, 2026Credit cardFees or interestClosed with monetary reliefconsumerfinance.gov
January 27, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
January 27, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
January 25, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
January 23, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
January 19, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
January 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 3, 2026MortgageClosing on a mortgageClosed with non-monetary reliefconsumerfinance.gov
December 30, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 27, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 18, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.