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Data / Consumer complaints / Cactus Jacks Auto Sales

Cactus Jacks Auto Sales: 42 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Cactus Jacks Auto Sales drew 42 consumer complaints in the CFPB database in the three years to November 9, 2026, and 50 since 2019. The largest group, 19, was about debt collection, and the most common issue was “Incorrect information on your report” with 8. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Cactus Jacks Auto Sales: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 42Complaints, last 3 years
  • 50Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 15, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 915
202518
20249
20221
20213
20201
20193

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report819%
Took or threatened to take negative or legal action819%
Improper use of your report614.3%
Repossession614.3%
False statements or representation49.5%
Attempts to collect debt not owed37.1%
Written notification about debt37.1%
Problem with a company's investigation into an existing problem24.8%
Communication tactics12.4%
Managing the loan or lease12.4%

How the company responded

Company responseComplaintsShare
Closed with explanation42100%

States

StateComplaintsShare
Arizona3378.6%
California12.4%
Florida12.4%
Louisiana12.4%
Michigan12.4%
Minnesota12.4%
Nebraska12.4%
Ohio12.4%
Oklahoma12.4%
Pennsylvania12.4%

Latest 42 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 15, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 9, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 28, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
August 28, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 15, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 4, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 20, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 29, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 23, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 23, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 18, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 14, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 17, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 10, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 8, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 19, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 13, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 1, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 21, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 15, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 12, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 12, 2024Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 29, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 15, 2024Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 21, 2024Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 13, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 23, 2024Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 24, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 23, 2024Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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