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Data / Consumer complaints / BTH Management

BTH Management: 2,214 CFPB consumer complaints in the last 3 years

BTH Management drew 2,214 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,770 since 2016. The largest group, 1,714, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 784. The company responded on time to 99.5% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 2,214Complaints, last 3 years
  • 2,770Complaints, all years
  • 99.5%Responded on time
  • 0.0%Closed with relief
  • 6Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,215
2025737
2024242
202389
202230
2021107
202067
201979
2018101
201789
201614

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection1,71477.4%
Credit reporting or other personal consumer reports47321.4%
Payday loan, title loan, personal loan, or advance loan180.8%
Debt or credit management50.2%
Vehicle loan or lease30.1%
Credit card10.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed78435.4%
Took or threatened to take negative or legal action32914.9%
Written notification about debt30914%
Incorrect information on your report24711.2%
False statements or representation2189.8%
Improper use of your report1285.8%
Problem with a company's investigation into an existing problem984.4%
Electronic communications371.7%
Communication tactics210.9%
Threatened to contact someone or share information improperly160.7%
Charged fees or interest you didn't expect60.3%
Confusing or missing disclosures20.1%
Credit monitoring or identity theft protection services20.1%
Problem when making payments20.1%
Can't contact lender or servicer10.1%
Didn't provide services promised10.1%
Getting a line of credit10.1%
Getting the loan10.1%
Managing the loan or lease10.1%
Problem with a purchase shown on your statement10.1%
Problem with additional add-on products or services10.1%
Problem with cash advance10.1%
Problem with customer service10.1%
Problem with the payoff process at the end of the loan10.1%
Problems at the end of the loan or lease10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation2,20699.6%
In progress80.4%

States

StateComplaintsShare
Texas46721.1%
Louisiana22510.2%
Georgia1757.9%
South Carolina1346.1%
Florida1275.7%
Tennessee1115%
Alabama984.4%
Mississippi914.1%
Ohio843.8%
Virginia673%
Michigan652.9%
Missouri592.7%
Arizona582.6%
North Carolina562.5%
New Jersey512.3%
Indiana421.9%
Illinois301.4%
Washington251.1%
Wisconsin241.1%
Kentucky231%
Arkansas200.9%
California190.9%
Pennsylvania180.8%
Minnesota150.7%
New York150.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 26, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 25, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 18, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.