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Data / Consumer complaints / Betterment LLC / Checking or savings account

Betterment LLC: 53 CFPB complaints about checking or savings account, last 3 years

Betterment LLC drew 53 consumer complaints about checking or savings account in the CFPB database in the three years to November 6, 2026, 88.3% of its 60 complaints in that time. The most common issue was “Managing an account”. The company responded on time to 100.0% of them, and 1.9% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet checking or savings account in California
  • 53Complaints, last 3 years
  • 88.3%Share of the company's complaints
  • 100.0%Responded on time
  • 1.9%Closed with relief
  • Sep 25, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262343.4%
12 months to Nov 6, 20251120.8%
12 months to Nov 6, 20241935.8%

Issues

IssueComplaintsShare
Managing an account3566%
Closing an account1426.4%
Opening an account23.8%
Problem with a lender or other company charging your account23.8%

How the company responded

Company responseComplaintsShare
Closed with explanation5298.1%
Closed with monetary relief11.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California917%
New York713.2%
Florida611.3%
Massachusetts47.5%
Missouri47.5%
Texas47.5%
Tennessee35.7%
Virginia35.7%
Illinois23.8%
North Carolina23.8%
Arizona11.9%
Georgia11.9%
Kentucky11.9%
Louisiana11.9%
Maryland11.9%
New Mexico11.9%
Nevada11.9%
South Carolina11.9%
Wisconsin11.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 4, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 6, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
March 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 2, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
January 26, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
January 14, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
November 12, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 10, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.