Skip to the page
Get started free

Data / Consumer complaints / Bank of New York Mellon Corporation, the / Credit card

Bank of New York Mellon Corporation, the: 40 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Bank of New York Mellon Corporation, the drew 40 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 9.0% of its 442 complaints in that time. The most common issue was “Getting a credit card”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Bank of New York Mellon Corporation, the: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet credit card in Georgia

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 40Complaints, last 3 years
  • 9.0%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • May 1, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202637.5%
12 months to Nov 6, 2025512.5%
12 months to Nov 6, 20243280%

Issues

IssueComplaintsShare
Getting a credit card1537.5%
Problem with a purchase shown on your statement922.5%
Problem when making payments820%
Other features, terms, or problems410%
Closing your account37.5%
Trouble using your card12.5%

How the company responded

Company responseComplaintsShare
Closed with explanation40100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Georgia1127.5%
California820%
New York512.5%
Colorado37.5%
Illinois25%
Mississippi25%
Pennsylvania25%
Texas25%
Kentucky12.5%
Maryland12.5%
Missouri12.5%
New Jersey12.5%
Nevada12.5%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
May 1, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 18, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
November 18, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 16, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 6, 2025Credit cardClosing your accountClosed with explanationconsumerfinance.gov
March 5, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 2, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 14, 2025Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 19, 2024Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 23, 2024Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 21, 2024Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
August 21, 2024Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
August 21, 2024Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
July 2, 2024Credit cardClosing your accountClosed with explanationconsumerfinance.gov
May 15, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
April 1, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 29, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 27, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 26, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 22, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 22, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 22, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 22, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 22, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 12, 2024Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.